Senior Program Manager - Learning Strategist
Senior Program Manager - Learning Strategist
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Job Description
At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
The Senior Program Manager Learning Strategist will be a key member of the Global Business Organization (GBO) Programs Team. The team partners with the Managing Director for LinkedIns APAC business and will be partnering closely with other senior leaders in the APAC region. This position reports to the Director GBO Programs Team APAC. Some travel may be required (approximately 1-2 trips per quarter).
This position offers an exciting opportunity to lead a new pilot program for LinkedIns Learning customers on the Learning Enterprise Program. The primary focus for the role will be to lead run and execute user-level campaigns and activation events to drive early and successful adoption of our Enterprise Program and serve as a partner and advisor for our customers learning and development (L&D) teams. The secondary focus will be to ensure the successful implementation of other regional strategic projects and initiatives.
Responsibilities include but are not limited to:
- Establish strong relationships with the customers L&D teams and other business departments (ex. Finance Procurement) to align on customers business objectives and establish learning needs
- Codify the customers learning needs in partnership with internal teams (sales customer success marketing insights) and drive early adoption of the Learning Enterprise program and deliver value on organizations learning objectives
- Deliver customer value through insights building clear success and implementation plans change management initiatives by helping articulate how LinkedIn Learning enhances the customers operating model and business outcomes
- Drive development and execution of other regional strategic and operational initiatives in partnership with stakeholders from multiple functions across the APAC region and globally
- Ensure initiatives are properly scoped and resourced and working team members are engaged and informed of key responsibilities
- Drive accountability with the working team on progress managing risks/opportunities and surfacing mitigating recommendations
Qualifications :
Basic Qualifications
- 8 years of industry experience in the technology/internet space or management consulting
5 years of experience in any of the following: Learning & Development Customer Success Account Management/Sales Consulting Product Training and Enablement Program Management Project Management or Change Management
Preferred Qualifications
Ability to work independently and without much supervision
Persuasive communication skills including excellent written and verbal communication skills
Experience analyzing data trends and client information to identify product or growth opportunities in service of customer value
Experience working in complex matrixed organizations - proven track record of working effectively across all levels and functions of an organization
Experience working in a complex high-growth performance-focused environments
Experience in managing diverse direct/indirect teams to achieve common goals
Experience working with or in sales teams and customer success teams in SaaS businesses
Experience in working with senior stakeholders (Director) and influencing without authority
Attention to detail ability to prioritize and manage multiple simultaneous workstreams
Experience with change management a plus
BA or BS degree. MBA or advanced degree PMP certification a plus
Suggested Skills:
Problem Solving
Data Analysis and Storytelling
Executive Communication
Stakeholder Management
Cross-functional Collaboration
Program Management
Project Management
Additional Information :
Global Data Privacy Notice for Job Candidates
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No
Employment Type :
Full-time
Employment Type
Full-time
