Senior Management Analyst
Senior Management Analyst
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Job Description
Introduction
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.
Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Application and Supplemental Questionnaire must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. These documents will only be accepted on-line. Failure to submit a complete application by the last day to file will result in disqualification.
Applications and Supplemental Questionnaires are only accepted online.
DESCRIPTION
The current vacancies are in Alameda County Child Support Services and Alameda County Health.
THECOUNTY
Alameda County located on the east side of San Francisco Bay is Californias seventh-largest county. The County employs 9700 full-time employees and operates on an annual budget of $3.4 billion. Oakland the County seat is Californias eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities unincorporated communities and rural areas. As a major urban county Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources countless recreational opportunities and an array of fine public and private colleges and universities.
Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision ACCSS is committed to serving the children and families of Alameda County in ways that are innovative responsive efficient compassionate and in tune with the rich diversity of our community.
Our customers are mothers fathers caregivers children community partners and the residents of Alameda County. ACCSSs core business is to provide assistance to families through establishment of parentage the establishment of child support orders for monetary and medical support and through the enforcement of child support orders. To carry out this Mission our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners ACCSS collects and distributes important child support enhancing self-efficiency and the well-being of families throughout Alameda County.
Alameda Child Support Services culture and business operations are shaped by the following key principles:
- Family Focused: Partner with families to eliminate barriers to providing reliable child support to their children.
- Dynamic Workforce: Attract retain and develop a highly skilled and engaged workforce.
- Operational Excellence: Focus on the highest level of performance and efficiency in our service delivery.
- Innovation: Meet the needs of families through creative solutions.
- Collaboration: Partner with the community to create an ecosystem of support services.
For more information about the State of CA Child Support clickHERE.
ALAMEDA COUNTY HEALTH
Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live work learn and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access organize and deliver health care and services to people with Medi-Cal and without insurance support resilient communities and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.
Alameda County Healths departments and programs focus on services and support that provide care for the whole person.
The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness recovery and resilience.
The Environmental Health Department works to keep our air water and food safe; it regulates protects and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
The Public Health Department focuses on community and population-level health preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
Alameda County Health also provides services through Housing and Homelessness Services Emergency Medical Services Agency HealthPAC and Healthy Schools and Communities.
THE POSITION
Under direction to plan direct and review the work of a small professional staff; to plan design and conduct operational policy and programmatic studies; to recommend and assist with the implementation of program policy and procedure modifications; to assist with the general administrative support of the organizational unit to which assigned; and to do related work as required.
IDEAL CANDIDATE
In addition to the minimum qualifications and knowledge and skills listedbelow ideal candidate for these position willhave demonstrated a trackrecords of success analyzing big data and providing complex analysis and report writing using advanced technology to support the implementation and modification of public service programs policies and procedures. These positions are most suitable for strategic thinkers who can easily lead others in programmatic and organizational change initiatives.
Additionally the ideal candidate will have the:
- Ability to convertbigdata into clear presentation deliverables
- Strong analytics and system thinking to inform and conduct daily work
- Experience withdataanalytics and an ability to connect research questions to data systems
- Ability to define and implement effective protocols and practices
- Ability to coordinate and manage work with multiple competing priorities or perspectives
- Excellent written and oral communication skills including the ability to communicate complex information to various audiences
- Focused on guided others in accomplishing work objectives.
MINIMUM QUALIFICATIONS
Either
The equivalent of one year of full-time experience equivalent to or higher than the class of Management Analyst in the Alameda County classified service.
Completion of the Alameda County Management Academy Management & Supervision Certificate Program may substitute for six (6) months of the required qualifying experience.
Or
Education:
The equivalent to graduation from a four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration or a field related to the work.
(Additional professional or para-professional administrative services experience may be substituted for the education on a year-for-year basis.)
And
Experience:
The equivalent to one year of full-time professional-level experience in the planning and conduct of management operational policy or programmatic analyses and studies preferably in a public agency setting.
Licenses:
Specified positions may require possession of a valid California drivers license.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
Principles and practices of employee supervision.
Principles and practices of complex operational and programmatic research and analysis.
Theories and practices of applied statistics.
Principles of public administration.
Programs and service delivery in the area to which assigned.
Practices and techniques of administrative and statistical analysis and report preparation.
Computer applications and hardware and software related to the work.
Budgetary and financial record-keeping techniques.
Office administrative practices and procedures including records management and the operation of standard office equipment.
Ability to:
Plan direct and review the work of others.
Train others in work procedures.
Plan design and conduct sophisticated operational management and related studies and analyses including advanced statistical analyses.
Research compile and summarize varied information evaluate alternatives and reach sound conclusions.
Interpret explain and apply complex policies regulations and procedures.
Prepare clear and accurate reports correspondence procedures policies and other written materials.
Represent the department and the County in meetings with others.
Organize and prioritize work and meet critical deadlines.
Exercise sound independent judgment within established policies and guidelines.
Establish and maintain effective working relationships with those contacted in the course of the work.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable noticein advance of any examination process which will require following dates aretentativeandsubject to change based on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN
Deadline for Filing:
5:00 PM Wednesday August 27 2025
Review of Minimum Qualifications:
Wednesday September 10 2025
Complete supplemental questionnaire screening for Best Qualified if any.
Week of September 22 2025
Virtual Civil Service Pre-Recorded Oral Examination:
Begins October 6 2025
Notification of Results
November 10 2025
Promulgation of Eligible List
November 26 2025
TENTATIVE SELECTION PLAN
Departmental Hiring Interviews
Tentative Week of December 8 2025
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCEDRECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the State Fair Employment and Housing Act (FEHA)Federal Americans with Disabilities Act (ADA) Alameda Countys ReasonableAccommodation Policy and applicable request an accommodationdue to a disability/medical condition during this or other phases of theexamination/selection process please contact the assigned Human ResourcesRepresentative listed on the job announcementbefore the last dateoffiling.Alameda County requires applicants to providesupporting documentation to substantiate a request for order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes.
For more information regarding our Reasonable Accommodationprocedures please visit our website: County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@ @ andas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the My applications button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email routed to unmonitored mailboxes. If you have questions please go to our website You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Ione Bell Human Resources Analyst
Human Resource Services County of Alameda
All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit competence performance and business need. Alameda County does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factors protected under federal state and local law. Alameda County celebrates diversity and is committed to creating an inclusive and welcoming workplace environment.
Required Experience:
Senior IC
Employment Type
Full-Time
