Executive Housekeeper
Executive Housekeeper
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Hotel Xenia Autograph Collection. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Reporting to the General Manager the Executive Housekeeper leads the housekeeping team to maintain exceptional cleanliness presentation and service across all guest rooms public and back-of-house areas ensuring the highest luxury boutique hotel standards. Key responsibilities include developing procedures conducting inspections training staff and managing resources efficiently. Working closely with other departments the Executive Housekeeper ensures a seamless and professional guest experience playing a vital role in upholding the hotels reputation for excellence.
Key Responsibilities
Lead the Housekeeping Department to ensure all guest rooms and public areas are maintained to the highest standards of cleanliness presentation and attention to detail in line with Marriott brand standards.
Consistently implement and monitor efficient housekeeping procedures to ensure Health & Safety compliance operational excellence and outstanding guest satisfaction.
Collaborate with the Maintenance team to report monitor and follow up on all room defects ensuring timely resolution and implementing preventative measures to avoid reoccurrence.
Oversee daily room assignments prioritising arrivals departures VIPs and special requests to ensure smooth daily operations.
Monitor stock levels complete monthly inventories and ensure premium supplies are available and used effectively within budget guidelines.
Ensure all team members are fully trained equipped and continuously developed through structured training plans.
Lead by example fostering a culture of accountability teamwork and guest focus through regular briefings ongoing feedback and prompt action on guest comments.
Understand the impact of the departments operations on the overall property financial goals and manage resources to achieve or exceed budgeted targets.
What we looking for
Previous experience working as a Housekeeping Manager (or equivalent leadership role) in a 4* Deluxe or 5* hotel with a proven track record of maintaining exceptional standards in guest rooms and public areas.
Stable and progressive employment history demonstrating commitment and reliability in previous roles.
Strong understanding of housekeeping operations cleaning procedures and Health & Safety standards with a commitment to maintaining them at all times.
Excellent time management skills with the ability to multi-task prioritise and remain calm under pressure during busy periods.
Lead by example and hands on approach fostering a culture of accountability teamwork and service excellence.
Effective communication skills with the ability to work collaboratively with all levels of staff and management and strong attention to detail.
Willingness to learn adapt and embrace new ideas with a forward-thinking approach to planning and continuous improvement.
Positive attitude strong work ethic and genuine passion for delivering an outstanding guest experience.
Commitment to the companys values consistently demonstrating behaviours that reflect them.
What we offer
28 days holiday including bank holidays.
World class training and development programmes tailored to enhancing skills.
Free meals on duty in our colleague dining facilities.
Uniform supplied and laundered
Company pension plan
Staff Parties and Monthly Celebration Party.
Recommend a Friend Bonus.
Special discounted rates for 9000 Marriott hotels worldwide.
Hotel Xenia Autograph Collection by Marriott is a contemporary boutique hotel located in South Kensington London. Inspired by Xenia the ancient Greek concept of hospitality invites guests to embrace the extraordinary. Replete with 4-star accommodations 99 guest rooms and suites an all day dining Italian Restaurant La Terrazza Living Wall Bar cigar garden private dining and events area Xenia offers truly unique experience for our guests a modern yet comfortable home away from home ambience.
This company is an equal opportunity employer.
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Employment Type
Full-Time
