drjobs Front Desk Representative

Front Desk Representative

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Yearly Salary drjobs

$ 37000 - 49000

Vacancy

1 Vacancy

Job Description

Job Title: Front Desk Representative
Chicago IL
Salary: $37000 - $49000 per year
Job Type: Full-time

Work Type: In-person (strictly on-site)

About Us

Pattern Promotions is a fast-growing marketing and promotions company dedicated to creating memorable brand experiences for our clients. Based in the heart of Chicago IL we believe in delivering exceptional service that meets our clients needs and exceeds their expectations. Join us and become part of a dynamic team that values innovation collaboration and professional growth!

Job Description

We are seeking a dedicated and personable Front Desk Representative to join our dynamic this vital role you will be the first point of contact for our guests ensuring that they receive a warm welcome and exceptional service from the moment they arrive. The ideal candidate will possess outstanding communication skills and a positive attitude helping to create a friendly and inviting atmosphere.

Responsibilities

  • Greet and welcome guests upon arrival at the front desk.
  • Manage check-in and check-out processes efficiently and accurately.
  • Answer incoming calls and respond to guest inquiries promptly.
  • Handle guest requests and resolve any issues or complaints professionally.
  • Process payments and maintain accurate financial records.
  • Coordinate with other departments to ensure a seamless guest experience.

Skills & Qualifications

  • High school diploma or equivalent; additional education in hospitality is a plus.
  • Proven experience in a customer service role preferably in a hotel or front desk position.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficient in using computer systems and front-desk software; familiarity with hotel management systems is a bonus.

Benefits

  • Competitive salary with performance-based bonuses.
  • Health dental and vision insurance.
  • Paid time off and holiday pay.
  • Professional development opportunities.
  • Friendly and supportive work environment.

Join Pattern Promotions and make an impact in a company that values your skills and offers opportunities for growth. Apply today to start your journey with us!

Note On-campus work in Chicago IL


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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