Keyholder

WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage fearlessly Luxury forward iconic design and a family first culture where we believe in the empowerment motivation and growth of all employees.
Founded in 1978 Versace is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997 Versace designs manufactures and distributes fashion and lifestyle products including haute couture women and men RTW accessories and fragrances.
Since 2019 Versace is part of Capri Holdings global fashion luxury group - an equal opportunity employer committed to inclusivity highly involved in improving the impact on the environment: starting from Versace all Capri brands are constantly looking at all aspects of their business in a responsible way.
WHO YOU ARE
Our contributors at Versace are stylish fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Key Holder will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
Meet & exceed sales goal targets (daily monthly yearly)
Meet & exceed targets for client data capture
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales UPT ATV
Maintain client relationships through after sales service: not limited to but to include thank you notes follow up phone calls follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Support the business through maintenance of daily operations such as but not limited to opening & closing the registers visual maintenance inventory tasks
Set the example of operation excellence by following policies & procedures while elevating the standards through usage of the proper tools & equipment
Support the business by maintaining seamless inventory operations throughout the day
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients peers and management
Develop business driving initiatives contests and events
Support the sales team through various coaching & training techniques
YOULL NEED TO HAVE
Previous experience of at least 3 years in the Retail environment
Organizational skills accuracy and reliability
Computer skills to include operation of retail point of sale system Word Excel and email
WED LOVE TO SEE
Full understanding of specialty retail and a proven track record in clientelling
Ability to thrive in a high paced retail environment.
Ability to multi-task with ease while maintaining a balance of daily responsibilities
A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Capri we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally recognized protected basis prohibited by applicable law. M/D/F

At Capri we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process please contact our Diversity and Inclusion team at .

Compensation Range: