System Operations Analyst
System Operations Analyst
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Job Description
SUMMARY
Curative wants to change the view on what a health plan can be. Born out of the pandemic we created a health plan reinvented for a post-pandemic world that is built around a whole persons affordable preventive care featuring more benefits. Curative is looking for an System Operations Analyst to maintain claims provider enrollment and account data perform simple system configuration tasks and tackle data maintenance projects as requested. A successful System Operations Analyst is diligent a fast learner and is able to perform complex data maintenance activities with minimal supervision. This position is an entry point into system configuration integration development and testing in a health plan environment. This is a remote position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs data input and management on the HealthRules Payer system including provider accounts and enrollment data in accordance with departmental procedures and training.
Performs specialized data maintenance tasks as requested.
Conducts data verification and auditing on ones own work as well as other analysts to check for errors and inconsistencies.
Organizes and maintains digital and paper files related to the data.
Performs basic data analysis; generates reports and visualizations by analyzing data accessible in HealthRules Payer or other Curative reporting platforms.
Assists QA analysts in identifying and loading test cases for configuration testing.
Assists configuration analysts in researching claims pend and payment issues.
Works on projects and reporting as assigned.
Attends departmental training when required or requested.
Adheres to the rules and regulations of Curative as described in the Employee Handbook and as defined in the unit/department/clinic procedures.
This position assumes and performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
High level of typing proficiency and accuracy
Proficiency with Google Workspace and Microsoft Excel
Basic understanding of databases
Attention to detail and accuracy
Business writing skills drafting desk-level procedures concise email communications and results of analyses
Effective communication skills to clarify data requirements and collaborate with team members.
Eagerness to learn new concepts and technical subjects; ability to learn quickly.
Preferred qualification: Previous data entry experience in any setting.
Preferred qualification: Experience working in a healthcare environment and/or education in computer science information technology or health administration.
EDUCATION and/or EXPERIENCE
Associates degree (A. A.) or equivalent from two-year college or technical school; or six months to one
year related experience and/or training; or equivalent combination of education and experience.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this Job the employee is regularly required to sit; use hands to handle or feel; talk; and hear.
The employee is frequently required to reach with hands and arms.
The employee is occasionally required to stand; walk and stoop kneel crouch or crawl.
Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
The noise level in the work environment is usually: Mild
For this position the percentage of expected Travel is: 0% of the time
Required Experience:
Junior IC
Employment Type
Full-Time
