Responsible for getting the critical parameters like business/ portfolio/ employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch.
Duties and Responsibilities
Daily review with team members regarding projections of business and cross sell center meetings GRT planned / activity plan for the execution of the defined activity plan for customer visits by the team during the Supervision and monitoring of branch conduct team huddles understand and resolve pain Center Meetings and meet customers. Conduct Group Recognition Tests (GRT) basis operating model. Track and facilitate disbursements as planned for the day and 100% compliance of all business policies and SOPs for the in Collections cases in higher buckets work with teams and jointly visit customers at their locations. Nominate team members for reward and recognition commensurate with their achievements
Required Qualifications and Experience
a)Qualifications:Graduationb)Work Experience:4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager
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