Sales Account Manager
Sales Account Manager
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Job Description
TTM Technologies Inc. Publicly Traded US Company NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies Inc. is a leading global manufacturer of technology solutions including engineered systems radio frequency (RF) components and RF microwave/microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (PCBs). TTM stands for time-to-market representing how TTMs time-critical one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.
Additional information can be found at
TTM Technologies Publicly Traded US Company NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer
Why work for just one big tech company when you can work for TTM and engage with the most elite high-tech companies around the world TTM works on a global platform providing advanced technology solutions for some of the worlds most exciting end market products. Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense Automotive Computing Industrial & Instrumentation Networking & Communications and Medical industries. See why TTM Sales is more than just a Sales job. Its making the world a better place one innovative solution at a time and YOU can be part of it.
We are passionate about growing our business and place a high priority on teamwork communication and collaboration! Apply today!
We are looking for a dynamic entrepreneurial Account Manager with a verifiable record of high performance. The successful candidate will be comfortable as a hunter developing new accounts as well as growing their current book of business. Responsible for preventing account issues with a proactive approach and has demonstrated the ability to establish and maintain relationships at all levels within their customer base. You will be expected to manage a portfolio of accounts that results in consistent growth while acting as a strategic partner to our customers.
Scope:
The Account Manager drives business development by selling TTM Technologies products and maintaining relationships as the primary contact with assigned Original Equipment Manufacturing (OEM) partners and Contract Manufacture (CM) partners. This position is located in Canada (Ottawa or Montreal)
Primary responsibilities include a focus on expanding and developing new accounts as well as providing customer service and pursuing new business within existing accounts. Responsibility for developing and maintaining relationships with key accounts leading to high levels of customer satisfaction and increased annual sales.
This position is an individual contributor role. The AM will work with multiple call points within their accounts and TTM including but not limited to all levels of management Purchasing Global Supply Chain Management Manufacturing Engineering Quality Customer Service and Quoting Centers in support of our customers and internal business units.
The AM will be responsible for customer relationship management and development. They will be responsible for developing customer contacts that will support TTM in all aspects of business management and provide professional leadership coordination and strategy for their accounts.
The AM will serve as the liaison between TTM and our customers and will participate in all aspects of account management including but not limited to; Sales customer business reviews negotiations along with daily support as required by the customer and TTM. They will be responsible to communicate customer initiatives requests requirements comments action items etc. back to TTM and to follow through to completion all action items and commitments made to the customer.
This is afull-timeposition located in Florida and the candidate will be required to travel locally in support of TTM and our customers. The hours vary as support may be required across North America Europe and Asia. This includes conference calls video conferences phone calls email and other communications in a timely manner to all regions.
Duties and Responsibilities:
- Address customers needs and concerns to develop and maintain strong relationships
- Drive business development though new account acquisition and revenue growth within existing accounts
- Follow up on open quotes and business opportunities for TTMs full product portfolio
- Work with the TTM support teams on negotiation spreadsheets conducting research in preparation for QBRs and other activities
- Work within TTM sales to provide guidance and support at the different TTM regional sites
- Work with internal departments to ensure customer needs are understood and satisfied.
- Participate in sales activities presentations negotiations and QBRs at the customers designated site
- Develop and present strategic plans for growth
- Actively work within the Customer Relationship Management Tool (MS Dynamics) to load opportunities manage customer and account information and provide key account information on a frequent basis.
- Presentations to customers and TTM management and support teams as needed
- Initiate recommend and provide solutions to customers
- Provide communications and guidance to TTM divisions (all sites globally) in support of the customers initiatives and expectations
- Monitor the performance levels of TTM and work with the site level management to drive improvement if needed
- Work with engineering supply chain accounting engineering production customer service and others to provide solutions and closure on business issues as they may occur
- Provide monthly updates and detail regarding controlled business
- Support any special projects programs or other duties assigned by TTM management
- Written correspondence to customers and TTM employees and management as needed
Essential Knowledge and Skills:
- Is actively involved with the external and internal corporate teams to promote the highest levels of customer satisfaction and revenue growth
- Maintains a working knowledge of the manufacturing processes & systems in order to communicate effectively with their external and internal customers
- Experience with office tools including but not limited to CRM Word Excel and PowerPoint
- Knowledge of Printed Circuit and/or Electronics Manufacturing Service (EMS) processing and materials is required
- Maintains a working knowledge of industry certifications and requirements for different market segments
- Knowledge of ISO 9001 AS9100 and ISO 140001 standards is preferred
- Ability to quickly react in order to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to manage in conflict situations with internal and external customers in order to maintain the highest level of customer satisfaction
- Decision making with respect to matching strategies and capabilities with customer demands well as in interpretation of a variety of instructions furnished in written oral diagram (print reading) or schedule form
Education and Experience:
- Bachelor of Science degree plus 5 years of experience in sales or equivalent combination of education and experience
- A technical background is encouraged
- International experience preferred
- Exceptional communication skills and ability to read write and understand the English language
- Proven history of successful sales performance of providing customer service and support that exceeds expectations
- Excellent attention to detail; excellent organizational and prioritization skills
- Strong proficiency with working knowledge of Windows Excel Word Power Point and Outlook
- Ability to handle a fast-paced environment with high volume of workload
- Available for travel (25%-40%)
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability or protected veteran status.
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Please note that due to Controlled Goods Program (CGP)requirements all applicants must be a Canadian Citizen or a Permanent Resident in Canada.
Applicants may be entitled to:
Shift premium
Registered Retirement Saving Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) options
Quarterly Bonus Program (considered taxable income and subject to applicable taxes)
Wellness:
Medical and Dental Health Spending Account (HSA)
Life AD&D and Long-Term Disability Insurance
Employee Assistance Program (EAP)
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability or protected veteran accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act TTM Technologies is an equal opportunity employer committed to providing an inclusive and barrier free recruitment and selection process to all Applicants (including but not limited to those with disabilities). Applicants should advise Human Resources if they require any type of accommodation during the recruitment process; please contact our accessibility lead at or .TTM Technologies will work with any Applicant who is requesting accommodation in order to provide or arrange for the provision of a suitable accommodation that takes into consideration the accessibility needs of the Applicant.
Required Experience:
Manager
Employment Type
Full-Time
