Technologist, Technical Service

About Ingredion:

Join Ingredion where innovation impacts lives worldwide! Without even realizing it youve experienced our work in your favorite chocolate your pets food the paper you write on and your everyday snacks. As a global powerhouse across more than 60 industries we harness the potential of natural ingredients to transform lives. Whether youre just starting your career or bringing years of experience theres a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Salem OR

Ingredion is seeking a Technologist responsible for providing technical support to customers for a broad range of food and beverage applications. This role will support customers with new product development while showcasing innovative ingredient solutions across the extensive portfolios of solutions provided by Kerr Ingredion and PureCircle.

The Technologist Technical Service is responsible for providing technical support to customers for a broad range of food and beverage applications. This role will support customers with new product development while showcasing innovative ingredient solutions across the extensive portfolios of solutions provided by Kerr Ingredion and PureCircle. Activities will include: conducting benchtop formula development pilot scale-up trials and supporting Operations with commercial production travelling with Sales to customer meetings and attending tradeshows. The Technologist will have the responsibility for growing nurturing and maintaining excellent working relationships with technical representatives at their assigned customer accounts. This role will assist the Go-To-Market team to promote value-added ingredient solutions to meet customer needs.

The Technologist must be creative a positive team player and able to collaborate with all levels of the organization while leading technical efforts across internal and external customer projects.

This role reports to the Technical Service Manager.

What you will do:

• Provide technical expertise and support to customers for a broad range of food & beverage applications.
• Demonstrate knowledge of the companys technologies solutions and their applications relevant to customers projects and products
• Promote value-added ingredients and recommend solutions by phone/e-mail face-to-face and virtual meetings presentations and at trade shows.
• Form strong customer relationships with key technical individuals and decision makers at customer accounts.
• Work collaboratively with our Go-To-Market team to provide technical support in recommending solutions to customers crafting customer value and building knowledge to execute goals.
• Lead technical activities with multiple customer projects to prioritize develop and implement the Go-To-Market strategy with sales account managers and work effectively and efficiently in cross-functional interdepartmental teams.
• Lead and support internal customer-facing initiatives in support of business strategies
• Prepare prototypes for presentations and tradeshows to showcase our new products.
• Work with Procurement and Quality teams to source ingredients that meet customer specifications formulation needs cost targets and guidelines for incoming raw materials.
• Maintain and update customer project pipeline activities in our CRM system.
• Assist build-out of specifications and label declarations for new products.
• Maintain a clean and organized lab area in accordance with GMPs
• Serve as back up to the Technical Service Manager as assigned.

What you will bring:

• Bachelors degree or technical equivalent related to the field of Food Science Food Management and/or Food Processing/Manufacturing.
• Minimum 2 years of product development and/or technical experience in the food and beverage industry and a minimum of 2 years of project management experience.
• Prior lab experience using standard benchtop lab equipment analytical instrumentation lab filtration systems pilot scale equipment and rovotop.
• Ability to read analyze interpret and understand business periodicals professional journals technical instructions and procedure short correspondence and other written communications.
• Intermediate proficiency in Microsoft Office Suite (Word Excel Outlook and Teams)
• Ability to effectively present information in one-on-one and small group environments to other employees of the company across varied educational backgrounds and skillsets.
• Ability to interpret a variety of instructions furnished in written oral diagram and/or schedule form.
• Strong organizational skills and excellent verbal and written communication skills.
• Good individual decision-making skills and ability to motivate self team members and colleagues with a sense of actionable progress and urgency.
• This job will require approximately 20 to 35% % travel for trade shows internal meetings and customer meetings.

Who you are:

• Regularly identify areas that can be improved and constructively propose new solutions that increase value and improve business performance.
• Someone who explores multiple possibilities for tackling challenges and thinks out of the box to determine the best solutions.
• Someone who challenges the status quo and promotes bold thinking in order to create value.
• Pushes to continually drive personal and organizational results takes educated risks on business opportunities with the guidance and support of management and can benchmark external best practices to outperform the competition.
• Proactively seeks knowledge of customers their markets and their businesses to grow customer relationships that support positive brand recognition with integrity.

Why Join Ingredion

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support Health long-term savings and resources for your physical mental and emotional well-being
• Career Growth Learning training and development opportunities including tuition reimbursement
• Employee Recognition Program A culture of real-time appreciation with personalized recognition rewards globally
• Employee Discount Program Provides exclusive discounts on everyday products services and travel

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race color religion age gender gender identity gender expression national origin ancestry handicap or disabilitymental or physicalmarital status sexual orientation veteran status disability resulting from military service or any other classification protected by law (protected classifications). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process we will work with the applicant to meet the job applicants accommodation needs.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical dental and vision coverage as well as a 401(k) plan with an competitive company match.