TRIO Educational Opportunity Center - Program Specialist (Part Time)

To advance the colleges mission vision principles values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:

Under limited supervision this individual will work with staff and students involved Educational Opportunity Center Grant program. This person performs general clerical work at the administrative/supervisory levels such as composing routine correspondence assisting with student staff faculty and the public maintain records and provide information that requires knowledge of program policies and procedures.

THIS POSITION IS A GRANT-FUNDED POSITION. CURRENT FUNDING FOR THIS POSITION IS SCHEDULED TO END AUGUST 31 2026. CONTINUATION OF THIS POSITION BEYOND AUGUST 31 2026 IS DEPENDENT ON NEW OR INCREASED GRANT FUNDING.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming diverse and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title through positive influence.

• Greet prospective and current EOC students and direct them to appropriate program personnel.
• Work hours Monday Friday 8:00am to 12pm
• Answer and/or re-direct basic inquiries from internal and external customers either via phone calls email or in person.
• Assist prospective participants with completing the TRIO EOC application.
• Coordinate materials for mailings maintain program records generate reports schedule and coordinate meetings and events and maintain a TRIO EOC specific computer database.
• Communicate with TRIO EOC director and advisors about participants needs.
• Evaluate prospective students for their eligibility and qualifications for the TRIO EOC program.
• Provide input and insights into the development of special recruiting communication tools.
• Prepare and maintain correspondence lists and other documents.
• Perform various office clerical duties including filing typing scanning maintaining copiers and other equipment ordering supplies sorting/distributing mail etc.
• Provide clerical support to program staff.
• Assist with program activities and events.
• Produce edit and compile reports correspondence communications presentations and other documents to recruit and retain participants.
• Assist in completion of yearly Annual Performance Report.
• Update and Order Marketing Materials and related publications.
• Serve as an advocate for TRIO EOC and promote services.
• Serve as part of the EOC team to fulfill program goals
• Coordinate projects for work study students.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Welcome value and nurture people of all backgrounds perspectives and experiences as well as support and promote an environment that accepts differences.
• Be able and willing to represent the College in the most positive manner with prospective former and current students clients suppliers and the community we serve.
• Must enjoy working with other people and the public and exhibit skill in working accurately with complex details.
• Must remain calm when confronted with many competing demands for attention.
• Must develop a comprehensive knowledge of the colleges organization and personnel.
• Must develop thorough knowledge of student information systems
• Must be a positive individual and possess excellent customer services skills.
• Be able to handle confidential information in a professional manner.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves sitting most of the time in an office setting. Occasional (10-33%) stooping kneeling crouching grasping and walking. Frequent (34-66%) viewing computer and other close visual work and repetitive motion in using the computer to perform job-related functions. Constant (67-100%) communication: talking and listening either face-to-face or via the telephone.

• Associates Degree or equivalent combination of education and experience.
• One year of experience using word processing and computer equipment. Must be able to type at an acceptable level and have experience with spreadsheets computerized record systems TRIO EOC specific databases and presentation software.

PREFERRED QUALIFICATIONSLICENSES CERTIFICATIONS OR REGISTRATIONS:

• Two years related office experience and excellent computer skills and office equipment includingMicrosoft Office fax printer and copy machines.
• Experience in educational setting preferred.
• Individuals who themselves were first generation students have economic hardship or who have a disability may be given preference.
• Experience working with first generation and low-income individuals preferred.

It is the policy of Kirkwood Community College not to discriminate in its programs activities or employment on the basis of race color national origin sex disability age sexual orientation gender identity creed religion and actual or potential family parental or marital status. If you have questions or complaints related to compliance with this policy please contact the Vice President Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students) 6301 Kirkwood Blvd. SW Cedar Rapids IA 52404 or the Director of the Office for Civil Rights U.S. Department of Education Cesar E. Chavez Memorial Building 1244 Speer Boulevard Suite 310 Denver CO 80204-3582 Telephone:FAX: TDD Email:.