Customer Advisor - Perth CBD
Customer Advisor - Perth CBD
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Job Description
Branch Customer Advisor Banking
- Are empowered to make a positive difference for customers and communities
- Given the opportunity to learn grow and achieve.
- Deliver a seamless consistent and tailored customer experience every day
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Each day youll go above and beyond to:
- Support NABs Perth CBDbranches by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple easy and secure.
Were looking for the brightest minds to deliver the best for our customers. Wed love for you to have:
- A passion for delivering quality gold-class experiences for NABs diverse range of customers
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
The Hours
Join our team in this role 5 days per week with the hours of 9:00am 4:30pm Monday to Thursday and 9:00am 5:30pm Friday.
More focus on you
All new Customer Advisors will benefit from NABs tailored career development programs upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans credit cards and insurances
- Extensive range of benefits and discounted offers on Travel Fitness Events and Technology.
- Variety of leave benefits including parental leave religious leave special leave sporting activities leave and volunteer leave
For more information on NAB Colleague Benefits and Perks visit our website.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. Thats why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment where all NAB colleagues unique backgrounds and identities are understood respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility please visit To discuss adjustment requirements please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you we would love to hear from you.
Required Experience:
Unclear Seniority
Employment Type
Advisor
