Inside Sales Representative (Polish & English)

Donaldson is committed to solving the worlds most complex filtration challenges. Together we make cool things. As an established technology and innovation leader we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn effect change and make meaningful contributions at work and in communities.

Are you passionate about helping customers find the right solutions Do you thrive in a fast-paced environment where your efforts directly drive business success

Join Donaldson as an Inside Sales Representative in our office located in Terrassa Barcelona.

In this position you will play a key role in driving growth by managing customer relationships handling sales inquiries and providing expert product support. With strong product knowledge and communication skills you will deliver tailored solutions and ensure a smooth efficient sales process that exceeds customer expectations.

Why Youll Love Working With us:

• Permanent position in a growing international company
• Hybrid working model: work from home 3 days per week
• Flexible hours: Start you day between 7:00 and 9:30 AM
• Competitive salary: includes meal allowance and telework expenses
• Free shuttle bus from Pl. Espaa (Barcelona) to our modern office in Terrassa
• Healthy perks: free coffee fruit and a supportive multicultural team
• Structured onboarding: 1-month presential training to set you up for success
• Social benefits after 1 year: private health and life insurance pension plan

Role Responsibilities:

• Receive and process customer inquiries on pricing lead-time and product offering through an efficient prompt and friendly communication to maintain excellent customer relationships.
• Provide expert guidance to customers in identifying the correct parts ensuring they receive accurate information and solutions tailored to their needs.
• Contribute to the knowledge base to find the correct spare part in the most efficient way.
• Issue written quotations for requests with set price and discount levels to convert opportunities into sales. Gather cost and technical data of special components when requested to complete accurate quotation package.
• Contact customers when the customer PO does not match our internal systems and agreements (e.g. price incoterms ...)
• Initiate and support product requests from customers for items not released yet.
• Maximize use of existing job tools: Use all available job tools to improve efficiency and effectivity of all key responsibilities
• Communication/co-operation: Work closely with the sales teams customer service and other departments to ensure seamless customer service and achieve business objectives

Your Profile:

• Bachelors degree in business Marketing Engineering or related field (or equivalent experience).
• Proven experience in inside sales with a track record of achieving and exceeding targets.
• Fluent in Polish and English other languages would be an asset
• Strong technical aptitude and a desire to learn our product details
• Excellent communication skillsboth written and verbal
• Customer-first mindset and ability to build lasting relationships
• Confident preparing and managing quotes with high accuracy
• Strong problem-solving skills and ability to handle multiple tasks under pressure
• Proficiency in CRM systems Microsoft Office and ideally Oracle

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Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

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