Prescription Refill Specialist
Prescription Refill Specialist
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Job Description
Do you have 35 years of experience as a Medical Assistant or Pharmacy Technician in a pharmacy or clinic setting Ready to bring your expertise to a role that truly makes a difference Join PCHCs Pharmacy Team as a Prescription Refill Specialist a key position that helps ensure patients receive their medications safely efficiently and with compassionate this dynamic and fast-paced role youll use your clinical knowledge communication skills and attention to detail to support patients and providers alike. If youre ready for your next challenge and passionate about improving access to care wed love to hear from you!
Whats it like to work at PCHC Find out: Full-time Monday-Friday 8am-4:30pm (Hybrid remote schedule possible after successful completion of 6 month training period and productivity assessment in Bangor Maine. Candidate must be eligible per PCHCs Telecommuting Policy.)
What youll love about this role:
Provide exceptional customer service by demonstrating empathy professionalism and timely follow-through to ensure every patient feels respected and supported.
Review coordinate and approve prescription refill requests with accuracy and efficiency following PCHCs standing orders and clinical policies.
Serve as a vital communication link between patients and clinical teamsensuring clarity accuracy and responsiveness every step of the way.
Become well-versed in PCHCs systems processes and provider network to confidently assist with questions on prior authorizations records and more.
Uphold the highest standards of confidentiality in handling protected health information in accordance with HIPAA 42CFR and internal policies.
Use your working knowledge of medical office procedures medical terminology and coding (CPT/ICD-10) to support smooth and compliant care coordination.
Collaborate with pharmacy and clinical teams to identify opportunities for process improvements and elevate the overall patient experience.
Join PCHCs nationally recognized non-profit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Competitive compensation and generous benefits
PCHC provides comprehensive patient-centered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
EDUCATION AND EXPERIENCE
Required:
- High school diploma or equivalent required.
- 3-5 years of clinic or pharmacy experience as a Medical Assistant (MA) and/or Pharmacy Technician required.
Preferred:
- Registration with the Maine State Board of Pharmacy as a pharmacy technician preferred or able to be licensed within one week of hire required.
- Pharmacy Certification (CPhT) required.
- Graduate of an accredited program for Medical Assistants preferred.
- (CMA) Certification by the AAMA required at time of hire. Certifications must be maintained at all times.
- (RMA) Certification by the AMT required. Certifications must be maintained at all times.
- (CCMA) Certification by the NHA required. Certifications must be maintained at all times.
- (CNA) Must have active Maine CNA license with two consecutive years out of the last three in a direct patient care setting.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
#LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
