Walk-in:12-Aug-25,Patient Relationship Executive
Walk-in:12-Aug-25,Patient Relationship Executive
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Job Description
Job Description
We are arranging a Mega Walkin Drive for Patient Relationship Executive (On Roll) at below address and time
Address:
Sir H N Reliance Foundation Hospital Gate 7
Prarthana Samaj Raja Ram Mohan Roy Rd Girgaon Mumbai Maharashtra 400004
Date:12-Aug-2025
Time:3 PM
Qualification: Any Graduate
Qualifications and Skills
- Minimum of 1 to 3 years of experience in a related field demonstrating effective patient management abilities.
- Strong communication skills are essential for explaining medical procedures and coordinating with patients and medical staff.
- Excellent customer service skills to ensure a welcoming and supportive environment for all patients.
- Proficiency in conflict resolution to manage and resolve any patient concerns in a timely manner.
- Effective multitasking skills to handle various administrative and patient-related tasks efficiently.
- Patient counseling experience is necessary for providing guidance and emotional support to patients (Mandatory skill).
- Expertise in complaint handling to address any grievances professionally and effectively (Mandatory skill).
- A capable team player who can collaborate with other healthcare professionals to enhance service delivery.
Roles and Responsibilities
- Serve as the primary contact for patients to ensure their needs and concerns are addressed promptly.
- Facilitating patient admissions and discharges ensuring all administrative tasks are accurately completed.
- Maintain comprehensive patient records and document all interactions and interventions properly.
- Collaborate with healthcare teams to coordinate and optimize patient care activities.
- Provide patient counseling and education on treatment plans medical procedures and hospital services.
- Actively participate in quality improvement initiatives to enhance patient satisfaction and care standards.
- Handle patient complaints with sensitivity and professionalism to achieve satisfactory resolutions.
- Continuously evaluate and improve service delivery processes to align with the hospitals standards and values.
Documents to Carry:
Resume
Appointment Letter / Increment Letter
3 month Salary Slip
2 organisation experience letter
Qualification
Please contact Rohini at 91 email:
Warm Regards
HR Team
Reliance Foundation Hospital
Required Experience:
Junior IC
Employment Type
Contract
