Records Management and Disclosure Officer
Records Management and Disclosure Officer
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Job Description
The Service & Team:
The Records Management & Disclosures Team support both the Safe & Caring Communities and Together for Families Directorates providing specialist records management and disclosure guidance and advice.
The Role:
The Records Management and Disclosures Team process case manage and formally responds to all (but not limited to) statutory information obligations placed upon the Together for Families and Safe & Caring Communities directorates as per Rights of Access in accordance with the General Data Protection Regulation (GDPR) Data Protection Act 2018 and any other statutory obligations within the access to information umbrella.
The team also provide a comprehensive and efficient integrated records management support to services within Together for Families and Safe & Caring Communities.
The role holder will build and maintaining vital working relations with those that the team support. The role will deal directly with and be point of contact for Officers partners and colleagues.
This position will be subject to a standard criminal record disclosure check.
Working Pattern:
This part-time role is for three days per week Monday to Friday with the ability to flex working hours around core times.
This role is based at our Bodmin office and has the option for home working when attendance at the office is not required.
What youll need to succeed:
You will be able to demonstrate well-developed oral and written communication skills with the ability to explain complex issues to stakeholders in a clear concise and understandable way and experience of dealing with challenging and or emotive situations.
Experience in the area of records management subject access requests and information disclosures and dealing with customers (internal and external) and other stakeholders are a must.
You will be able to demonstrate excellent organisational skills the ability to prioritise workload and meet conflicting deadlines whilst applying a common-sense ability and approach to complex and sometimes high-pressure situations.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Please note we are unable to offer sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Gemma Mewton
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
