BDC Assistant Sales Agent - The Guest Centre (25291)

BDC Assistant Sales Agent career and employment opportunity awaits you.

The Power to Move You

Zanchin Automotive Group a privately-owned network of successful dealerships that welcomes talent and enthusiasm and rewards performance and accomplishment is growing. This hybrid position responds to customer inquiries via calls/texts and emails. The dedicated Business Development Centre (aka The Guest Centre) is focused on enhancing the customer experience through exceptional customer service.

Join now to be part of a company that has been supporting the community for over 50 years and where careers are made and fostered with enthusiasm integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

We do not believe that technology can replace the human personal touch and encourage Vehicle Sales People who are just starting in the Automotive field to consider this position if they feel they want a great start in the Sales sector. This will teach you how to best work with customers to provide relevant information and start the relationship building prior to visiting the dealership.

Whats in it for you.

Competitive and generous compensation package
Enhanced Group Benefits Program including extended medical dental vision life insuranceand so much more
Company-provided tools and equipment for both in-office and remote work with in-person and virtual training
Ongoing development and training including product and industry knowledge from experienced leaders and experts
Opportunity for career advancement within the group
Employee preferred pricing for vehicles discounts for vehicle repairs travel gym memberships and so much more
Flexible hybrid work arrangement combining in-office and remote work

About the opportunity

As an integral part of the we can do that operation this position is the first point-of-contact for customer inquiries. Specifically:

Responding to Guest email inquiries about vehicles
Providing relevant information to the Guest
Scheduling vehicle test-drive and sales appointments for the dealerships
Following-up with the customer and dealership to ensure an extraordinary experience was had
Managing calls texts and email tasks through a user-friendly customer relationship management system
Providing exceptional written and verbal conversation with both customers and dealerships
Performing outbound calls texts and emails on a scheduled basis and continue the follow up with providing other vehicle options if required
Building rapport with Guests through concise one-line inquiries offering alternate vehicle options if their initial choice is sold
Occasionally replying to Guests after scheduled work hours to ensure timely communication
Making outbound calls to current customers for sales events when required
Work hours are 8:30am to 5:30pm 5 days per week (Alternating Saturdays)
This is a hybrid position with in-office days on Tuesday Wednesday and Thursday at our Vaughan location (Jane and Rutherford area) and remote work on other weekdays

About you.

Ideal candidates will have a strong background and proven experience in customer relationship business development and have a passion for performance including:

Valid OMVIC licence or ability to obtain license prior to employment
Two (2) years proven experience as a sales and/or business development coordinator; dealership experience preferred
Strong ability to communicate professionally (verbally and written); fluency in English
Experience working with CRM systems; knowledge of Dealer Socket is preferred but not necessary
Vehicle knowledge preferred but not required
Experience utilizing Microsoft products ie. Outlook Excel Word Documents and Microsoft Teams
Proficiency with remote collaboration tools (e.g. video conferencing instant messaging)
Ability to work effectively in both office and remote environments
Strong self-management skills and ability to maintain productivity while working remotely
Flexibility to occasionally respond to inquiries outside of regular work hours
Professional and courteous
Enthusiastic and personable team player
Organized and strategic
Ability to work independently and with minimal supervision
Self-motivated and driven with a passion for excellence in execution
A desire to work in a high energy fast-paced environment
A proven commitment to quality of work
An ability to self-motivate and be team-centric

Youll be part of a culture at the fore-front of transparency communication and engagement we are a Team and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team Send your resume with salary expectations for review and consideration. We thank all applicants for their interest but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive equitable and accessible workplace where every team member feels valued respected and supported and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process we will work with you to meet your needs.