To attend to any cash related matter (e.g. walkin customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
Mandatory Qualifications
- Matric certificate
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience:
- A minimum of 12 years of relevant experience is imperative.
- Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the banks established policies and procedures particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is nonnegotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore candidates are required to exhibit an indepth knowledge of the functions performed by various departments within the branch structure.
Additional Information :
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Following Procedures
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Fulltime