Administrative Assistant/ Insurance Representative

A position for an Insurance Representative exists at the Insurance Department reporting to the Group Insurance Manager. The overall purpose of this position is to promote the sale of insurance products and ensure compliance with the relevant insurance legislation. contract retention whilst simultaneously mitigating the costs of vicarious claims action to control reputational risk associated with vicarious liability claim action to protect the general interests of the company. Contribute to all growth and profitability of the company by providing excellent service and maintaining relationships.

Qualifications experience and other competencies required:

• Matric Certificate
• Computer literate in Microsoft Office.
• Excellent admin and interpersonal skills.
• Financial management qualification

Key areas of responsibility: (Not totally inclusive)

• Assist with the functions of entering into amending and terminating policies for Umsuka Wemali Finance one of the three FSPs in the Group.
• Assist with the functions of entering into amending and terminating policies for Fidelity Risk one of the three FSPs in the Group.
• Assist with the functions of entering into amending and terminating policies for Fidelity Cash Solutions one of the three FSPs in the Group.
• Assist with the sourcing placing and ongoing management of the Groups insurance policies.
• Assisting with all functions required to provide excellent client service on the Project Optimise Partnership with Telesure.
• Assist with maintaining compliance with the relevant insurance and other laws applicable to our various functions carried out by the department.
• Assist with the handling of liability claims into the London underwriters.
• Forward correspondence to branch requesting all required documents and information.
• Forward correspondence to clients/claimants requesting further documents and information through means of a discovery letter.
• Forward request to legal for contract information and/or copies of contract.
• Forward request to billing/ credit control for WTR Report and monies being withheld.
• Update ICBM claims management system
• General Adhoc duties as per the insurance department as and when required.
• General office duties

Core Competencies:

• Proactive and a team player
• Customer focus and good communicator
• Reliable and honest
• Assertive and Trustworthy
• Attention to detail.
• Ability to work under pressure and meet deadlines.
• Occasional overtime will be worked.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.