IT Engineer
IT Engineer
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1 Vacancy
Job Description
IT Engineer
Minimum Requirements:
- Higher Certificate in IT / Higher Certificate in Information Systems
- Higher National Diploma in Technology
- Bachelors Degree in IT (advantageous)
- A and N Certification
- 23 years experience in related field
- Speak English fluently
Responsibilities:
- Analyzing and interpreting the requests to ensure the classification prioritization and escalation of the requests are correct.
- Work closely with other teams to ensure the quick resolution of faults and that the user and/or client are kept updated on the progress of the resolution of the fault.
- Addressing the issues logged by the clients in a professional and timely fashion.
- Tracking and updating logged requests.
- Service Desk / Server / Desktop Support
- Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
- Ability to research and solve problems/challenges on a daytoday basis
Employment Type
Full Time
