Retail Store Manager
Retail Store Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Retail Store Manager
Minimum Requirements:
Qualifications:
- Matric / Grade 12 Mandatory.
- A diploma or certificate in Retail Management Business or a related field is advantageous.
- Certifications related to food safety or retail operations will be a plus.
Requirements:
- Experience: Minimum of 5 years of retail experience with at least 3 years in retail management ideally in a butchery wholesale or food distribution environment.
- Knowledge: Strong understanding of retail environment pricing and wholesale distribution. Experience with franchise operations is advantageous.
- Leadership Skills: Proven ability to manage and lead a team effectively. Excellent interpersonal and communication skills.
- Customer Service: Passionately providing exceptional customer service and resolving issues promptly.
- Financial Acumen: Experience in managing store budgets P&L and cost control.
- Health & Safety: Knowledge of health and safety regulations related to food and retail.
- Computer Skills: Proficiency in pointofsale systems stock management software and Microsoft Office (Excel and Word).
Responsibilities:
- Store Operations: Manage daily operations including opening/closing procedures inventory management and staff scheduling to ensure the smooth running of the store.
- Sales & Customer Service: Drive sales by providing excellent customer service managing store promotions and ensuring that products are welldisplayed and priced correctly.
- Inventory & Stock Control: Oversee stock levels order supplies and manage inventory to minimise shrinkage and wastage. Ensure accurate recording of stock movement and implement effective loss prevention strategies.
- Staff Management: Lead motivate and manage a team of sales and butchery staff. This includes recruitment training performance management and creating a positive work environment.
- Health & Safety Compliance: Ensure adherence to health and safety standards food safety protocols and HACCP regulations in the handling and storage of meat and other products.
- Financial Management: Monitor store performance and profitability including budgeting expense control cash handling and reconciliation. Analyse sales figures and develop action plans to meet and exceed targets.
- Supplier Relations: Manage relationships with suppliers ensuring timely and costeffective ordering of stock including negotiation on pricing where necessary.
- Franchise Compliance: Ensure the store operates in line with franchise guidelines and upholds brand standards in terms of product quality customer experience and operational processes.
Employment Type
Full Time
