Home Meal Replacements Supervisor
Home Meal Replacements Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Introduction
Duties & Responsibilities
The purpose of the HMR Supervisor in a retail store is to oversee all aspects of the hot meal department from food quality and customer service to staff management and financial performance with the goal of delivering a positive experience for customers while driving sales and profitability for the store. Their duties and responsibilities may include:
Duties and Responsibilities:
Food Preparation
Overseeing the preparation of hot meals according to store recipes ensuring quality freshness and adherence to food safety standards.
Inventory Management
Monitoring inventory levels of ingredients and supplies placing orders as needed to maintain stock levels and minimising waste.
Quality Control
Conducting regular quality checks on prepared meals to ensure they meet the stores standards for taste presentation and portion size.
Customer Service
Providing excellent customer service by addressing customer inquiries resolving complaints and ensuring a positive shopping experience in the HMR department.
Compliance
Ensuring compliance with health and safety regulations food handling guidelines and sanitation standards including proper cleaning and maintenance of equipment and work areas.
Sales and Promotion
Developing strategies to increase sales and promote hot meal offerings such as creating attractive displays implementing promotions or discounts and soliciting customer feedback.
Menu Planning
Collaborating with management to develop and update the HMR menu considering factors such as seasonal availability customer preferences and cost-effectiveness.
Budgeting and Cost Control
Monitoring expenses related to labor ingredients and supplies and implementing cost-saving measures where possible to maximise profitability.
Training and Development
Providing ongoing training and development opportunities for HMR staff to enhance their culinary skills product knowledge and customer service abilities.
Collaboration
Working closely with other departments such as purchasing marketing and store management to coordinate activities and achieve overall store objectives.
Desired Experience & Qualification
- Matric or equivalent required
- Degree or Diploma advantageous
- A sound knowledge of food preparation ordering and costing is essential
- Previous experience in working for other food department stores
- Communication Skills
- Food Safety and Hygiene
- A strong foundation in culinary techniques including cooking methods flavor profiles and food presentation is essential for overseeing the preparation of hot meals to meet quality standards and customer expectations
- Leadership Skills
Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.
Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013) hereinafter referred to as the Act.
- The SPAR Group LTD with its head offices at 22 Chancery Lane in Pinetown is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter unless you consent to the information being retained for marketing purposes.
- Where shortlisted your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered it will be retained as part of your employee portfolio and secured accordingly.
- This information is given to us by you voluntarily and of your own free will.
- If you do not wish to provide us with this information are unable to do so or object to it being used it will result in the disqualification of your application.
- In the course of the recruitment process and for matters related to your application only we may share your information with third parties.
- You have the right to access this information while in our possession and make corrections if necessary.
- You have the right to lodge a complaint via email with the office of the Information Regulator at if you are unhappy with the manner in which we deal with your information.
Required Experience:
Manager
Employment Type
Full-Time
