Senior Inbound Consultants
Senior Inbound Consultants
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Salary Not Disclosed
1 Vacancy
Job Description
Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service.
Key Responsibilities:
Design quote and plan bespoke travel itineraries across Southern and East Africa
Manage all aspects of client journeys from initial quotation to post-travel file closure
Ensure seamless execution of in-country tours and be available on call for guests during travel
Maintain up-to-date and accurate tour administration
Book all necessary services and reconfirm details prior to travel
Coordinate tour-related invoicing and payments with the accounts team
Prepare and deliver precise and comprehensive travel documents
Manage relationships with suppliers and resolve any issues that may arise during the guest s travel
Requirements:
Minimum of 3 years experience in a luxury inbound consulting role
Strong destination knowledge of Southern and/or East Africa
Proficiency in Tourplan is essential
Excellent command of written and verbal English
Professional communication skills and the ability to manage high-profile clients and agents
Strong organisational abilities and attention to detail
Ability to manage a high volume of work while maintaining accuracy
Capable of working independently and within a collaborative team environment
Sound judgement and ability to manage crisis situations calmly and effectively
Strong sense of urgency and ability to meet deadlines
Remuneration:
Competitive and market-related salary
Commission-based incentives tied to performance and sales
This is a fantastic opportunity for a driven and professional individual to further their career in luxury travel with a dynamic and growing company.
Employment Type
Full Time
