Administrator: RBB Ops-Servicing
Administrator: RBB Ops-Servicing
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1 Vacancy
Job Description
Administrator: RBB Ops-Servicing
Requisition Number-141319
Closing Date- 14 August 2025
Location-Constantia Kloof- Roodepoort
Job Family
Career Stream
Administration Transactional Processing and Production
Leadership Pipeline
Job Purpose
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
- Contribute to revenue increase by driving the submitted sales to completion.
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
- Monitor departmental financial performance by analysing actual to budget variances.
- Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
- Minimise financial and reputational risk by ensuring accuracy of processing activities.
- Minimise operational costs by avoiding unnecessary expenditure.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports data and transactions by physically extracting generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Prepare trustee meeting packs and month end packs for management
- Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledgesharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes systems and policies and support implementation of new processes policies and systems.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Diploma: Financial Management / Diploma in Business Administration
Minimum Experience Level
- 1-2 years card servicing experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
Please contact the Nedbank Recruiting Team at
Required Experience:
Unclear Seniority
Employment Type
Full Time
