Security and Emergency Services Communications Officer
Security and Emergency Services Communications Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Upkeep of SES Stakeholder (internal emergency teams/structures saps fire department hospitals) information on the applicable platforms/domains (Outlook SMS WhatsApp)
- Update and revise all control room and communication documents systems processes and templates (SDSs contact information checklists posting sheets site maps operating procedures)
- Maintain the relevance and functionality of all audio video communication and notification systems (alarms CCTV SMS radio GPS) contacting the relevant parties in time to do repairs when the systems are off
- Comprehensive and accurate recording of all audio video communication and notification information (sending out the correct information on the SMS system telephone information to be correct and the information recorded in the OB to always be clear professional)
- Timely initiation of the appropriate notification and response protocols (When to send what and how not to confuse the reader or supply information not needed to act)
Qualifications & Experience
- Diploma in Security Fire Risk or equivalent
- 3 - 5 years communication / control room / call centre experience
- At least a Grade B PSIRA
- Microsoft Office
- Telephone Etiquette
- Software and Application interpretation and functionality
- Safety Health and Environment and Business Processes
- Communication systems and processes document management and filing recordkeeping
- Listening and attention to detail
- Working under pressure and Coordination
Teamwork Verbal and written communication Problem Solving work independently and in teams
Required Experience:
Unclear Seniority
Employment Type
Full-Time
