Communication and Change Specialist
Communication and Change Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Communication and Change Specialist 12 Month Contract
Minimum Requirements:
- Matric (Grade 12)
- Bachelors degree in Communications or equivalent Diploma IT Business
Administration or a related field. - 3 to 5 years of experience in communication and change management
preferably in an IT environment. - Strong understanding of IT systems processes and project management.
- Excellent written and verbal communication skills with the ability to translate technical information into userfriendly content.
- Proven experience in leading change management initiatives and engaging stakeholders.
- Certifications in change management or communications (e.g. ITIL) are a plus.
Responsibilities:
- Change Management:
- Develop and implement change management strategies for IT.
- Analyze the impact of changes on stakeholders and create customized
change plans. - Guide the organization through IT transitions ensuring smooth
adoption of new initiatives. - Monitor change initiatives to ensure they meet objectives and deliver
desired outcomes. - Communication Strategy:
- Design and execute communication plans to effectively convey IT
changes but also standard templates to various audiences. - Develop engaging and clear content for communication channels.
- Ensure consistent and coherent messaging across all IT
communications. - Stakeholder Engagement:
- Build and maintain strong relationships with key stakeholders to
support change initiatives. - Gather and incorporate stakeholder feedback into communication and
change management strategies. - Training and Support:
- Identify and address training needs related to IT changes.
- Develop and deliver training programs to help users adapt to new
processes. - Provide ongoing support and resources to users during and after the
implementation of changes. - Project Collaboration:
- Work with project teams to integrate communication and change
- management plans into overall project timelines.
- Ensure that communication and change management activities are
aligned with project goals and delivered on time. - Report on the progress of change initiatives and communicate any
adjustments needed to stakeholders.
Employment Type
Full Time
