IT Engineer
IT Engineer
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-05-2025
Job Description
IT Engineer
MINIMUM:
- Certificate in Information Technology or related fields (NQF 5)
- 5 years experience in a similar role
ADVANTAGEOUS:
- Diploma in Information Technology or related fields (NQF 6)
- CompTIA Certifications like Microsoft Certifications other industry certifications
- Office 365 experience
KEY PERFORMANCE AREAS AND INDICATORS:
- Cyber Security: Computer Security Endpoint Protection User Education (20%)
- Deploying and maintaining endpoint security solutions such as antivirus antimalware and intrusion detection/prevention systems
- Monitoring computer systems and networks for security breaches incidents and vulnerabilities
- Responding to security incidents and initiating appropriate measures to contain and mitigate the damage
- Raising awareness among employees and other stakeholders about security threats best practices and policies
- Delivering cyber security awareness training to the organization using a product like KnowBe4
- Evaluating the effectiveness of cyber security awareness training including assessing the knowledge and skills acquired by staff and identifying areas for improvement
- Ensuring that all staff members complete cyber security awareness training on a regular basis and that training records are maintained and reported on
- Communicating the importance of cyber security awareness training to staff members encouraging participation and providing feedback on the results of the training
- Desktops Laptops Printers and Videoconferencing (20%)
- Installing testing and configuring hardware and software including operating systems drivers applications and utilities on desktops laptops scanners and printers
- Troubleshooting technical issues related to desktops laptops printers videoconferencing and peripherals and providing timely resolution to minimize downtime
- Conducting regular maintenance activities such as updates patches and backups to ensure optimal performance of desktops laptops scanners and printers
- Providing enduser support including user training documentation and communication to ensure that users can effectively use desktops laptops scanners and printers
- Deploying Windows updates to desktops laptops and servers in a timely and efficient manner and ensuring that all devices are up to date with the latest security patches and feature updates
- Testing Windows updates on a representative sample of devices to ensure compatibility with existing hardware and software configurations
- Monitoring the status of Windows updates across the organization identifying any issues or errors and taking corrective action as necessary
- Providing regular reports on the status of Windows updates including compliance levels success rates and any issues or concerns
- Backups & Disaster Recovery (20%)
- Ensuring that backups are performed according to schedule and monitoring the backup process to identify and resolve any issues or errors
- Regularly testing backup systems and procedures to ensure that data can be recovered in the event of a disaster or system failure
- Providing regular reports on backup performance and status and communicating any issues or concerns to management
- Maintaining and updating backup systems hardware and software to ensure optimal performance
- System Support: Sage Payroll Register My Battery Warehouse Scanning (10%)
- Provide user support to the responsible areas for Sage
- Provide technical support to the M&S areas for scanning functionality at The Company warehouses
- Provide technical support to the M&S areas for Register My Battery
- Compliance & Cost Control (10%)
- Promotes the effective and transparent use of financial and other resources
- Explores opportunities to control and reduce costs
- Operates within controls and procedures to ensure the integrity of The Company
- Identifies and reports risks or areas of concern to management within own department and area of responsibility
- Ensures compliance with all relevant regulations and procedures to prevent fruitless wasteful and irregular expenditure
- Assists with 5S and ensures housekeeping standards are applied and upheld
- Implements corrective action and applies root cause analysis rules wherever necessary
- Ad hoc responsibilities include the required planning support and actions relevant to moving/establishing a group site
- Customer Service (20%)
- Maintains effective working relationships with customers (both internal and external) towards rendering the highest quality of services
- Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with The Company core values
Employment Type
Full Time
Key Skills
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