ChatBot Developer
ChatBot Developer
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Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
Requirements Gathering
- Collaborate with stakeholders to define the bots objectives functionalities and user interaction flow.
- Identify and document technical and business requirements.
Design
- Architect the bots conversation flow including the decision trees intents and entities.
- Design a userfriendly and engaging UX/UI for the bot interactions.
Development
- Develop the bot using the Facebook Messenger Platform including programming of the conversation logic and integration of necessary APIs.
- Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses.
- Code webhook services to receive and send messages to and from the Messenger Platform.
API Integration
- Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions.
- Implement Metas WhatsApp Business API for extending chatbot functionalities to WhatsApp ensuring a seamless crossplatform experience.
- Incorporate thirdparty APIs for additional services like payments CRM analytics etc.
Testing and Deployment
- Perform thorough testing including unit tests integration tests and user acceptance testing (UAT) to ensure the bot functions as intended across different scenarios.
- Deploy the bot to the production environment and monitor its performance.
Monitoring and Optimization
- Utilize analytics tools to track user interactions engagement metrics and bot performance.
- Continuously refine and optimize the bots responses conversation flow and functionalities based on user feedback and analytics insights.
Compliance and Security
- Ensure the bot complies with Facebooks policies data protection regulations (e.g. GDPR) and privacy standards.
- Implement security measures to protect user data and prevent unauthorized access.
Skills Required
Technical Skills:
- Proficiency in programming languages such as JavaScript () or
PHP. - Proficiency in database languages such as MYSQL or MS SQL.
Experience with the Messenger Platform:
- WhatsApp Business API and Facebooks APIs.
- Familiarity with web development technologies (HTML CSS JavaScript) and frameworks/libraries (such as Laravel).
Analytical Skills:
- Ability to analyze and interpret data to make datadriven decisions for
bot optimization. - Skills in using analytics and monitoring tools to track performance
metrics.
Project Management and Communication:
- Strong project management skills to oversee the development lifecycle.
- Excellent communication skills for collaborating with team
members stakeholders and potentially interacting with bot users for feedback.
Creativity and ProblemSolving:
- Creative thinking for designing engaging user experiences and conversation flows.
- Strong problemsolving skills for addressing technical challenges and optimizing bot performance.
Employment Type
Full Time
