Key purpose:
The Network Engineer will be responsible for maintaining and managing the companys networks. Youll provide support to all aspects of network management including security infrastructure and configuration. You should have experience working with a Unix/Linux operating system as well as an understanding of Cloud Computing. Knowledge of server administration would also be beneficial.
Duties and responsibilities:
- Ability to implement Network changes
- Basic understanding of MPLS technology
- Basic understanding of telecom standards / protocols
- Closure of all assigned tickets on tool
- Closure of tickets within SLA
- Updating the Activity tracker against all the incident tickets on ITSM tool
- Sharing the Analysis report for all major incidents within 30 mins of closure
- Updating the SOPs for minimum 2 processes per Month
- Successful implementation of Change Requests
- Successful implementation of Rollback plan in case the CR gets failed
- Understanding on Cloud Network technology (Azure & AWS)
- Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
- Ability to review logs & provide updates
- Escalation to OEM TAC
Qualifications and experience:
- Bachelors degree in Computer Science or a related field required
- Hands on experience on following technologies
- Routing / switching (Cisco/Arista)
- WiFi (Cisco/Arista)
- Firewalls (Palo Alto /Cisco)
- VPN technology
- MPLS Technology
- Internet Technology
- ITIL process knowledge