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GLOBAL MOBILITY COORDINATOR (GMC)
Join a Leading Mobility Solutions Provider Cape Town Office
Relocation Services Full-Time Epping Cape Town Office-Based
About Our Client
Our client is a prominent provider of relocation and global mobility services across the African continent. With a vision to lead the industry in Africa they are known for their client-centric approach and tailored mobility solutions that meet the dynamic needs of multinational operations. Based at their head office in Cape Town they prioritize exceptional service professionalism and seamless relocation experiences across borders.
The Role: Global Mobility Coordinator (GMC)
This office-based role is responsible for coordinating and managing relocation assignments throughout Africa. You will oversee the full lifecycle of services ensuring a smooth and efficient experience for clients. The role demands strong administrative interpersonal and problem-solving skills with an ability to thrive under pressure and deliver high-quality service.
Key Responsibilities
Coordinate and manage the complete relocation process for corporate assignments across Africa.
Develop and maintain strong working relationships with clients by understanding their unique needs.
Deliver exceptional customer service with empathy and professionalism.
Collaborate with regional teams to ensure timely and accurate service delivery.
Solve logistical and service-related challenges quickly and creatively.
Maintain accurate and up-to-date records of all relocation activities.
Ensure all documentation and administrative requirements are fulfilled.
About You
Minimum of 3 years experience in direct customer service.
Matric (Grade 12) qualification.
Excellent verbal and written communication skills in English.
Confident problem solver with the ability to think on your feet.
Strong time management and ability to prioritize and multitask effectively.
Resilient under pressure with strong stress management techniques.
High attention to detail and accuracy in administration.
Proficiency in Microsoft Office (Excel Outlook Word PowerPoint).
Adaptable proactive and solution-oriented personality.
Desirable Experience
Full Time