drjobs Manager: Network Services and Infrastructure (Post Level 6)

Manager: Network Services and Infrastructure (Post Level 6)

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Job Location drjobs

Stellenbosch - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Department Description/Departement Beskrywing

Information Technology
Manager: Network Services and Infrastructure (Post Level 6)

Ref. IT/110/0525

The IT Division is the strategic partner of Stellenbosch University (SU) on our digital transformation partnership with our internal and external stakeholders we provide exceptional digitally enhanced experiences by improving the efficiency and effectiveness of operational activities campus facilities enhancing the transformative student experience enriching teaching-learning-assessment promoting student success advancing research activities and processes by supporting the research journey and enabling social impact initiatives.

The Manager: Network Services and Infrastructure is involved in overseeing the planning implementation maintenance and optimisation of the organisations network infrastructure and related services. This role involves a combination of technical expertise leadership and strategic thinking.

The Manager: Network Services and Infrastructure is responsible for leading a team of network professionals and ensuring the reliable and efficient operation of the organisations network infrastructure and services.

This role involves financial planning strategic planning project management technical oversight and team leadership to drive continuous improvement to meet the SUs networking infrastructure and services needs.

Duties/Pligte

1. Project and Maintenance Funding:
  • Negotiating and securing funds for network upgrades and maintenance projects.
  • Identifying and budgeting projects for network upgrades and maintenance.
  • Managing network projects cost effectively within budget.

2. Network Infrastructure Management:

  • Designing implementing and maintaining the organisations network infrastructure to ensure high availability scalability and security.
  • Evaluating and recommending new technologies hardware and software solutions to enhance network performance and capabilities.
  • Managing network configuration including routers switches firewalls load balancers and other networking components.
  • Maintaining SU Network Infrastructure Specification and managing design installations and deviations of network infrastructure projects accordingly.

3. Network Connectivity:

  • Managing cloud services and service providers site to site connections security and monitoring.
  • Managing TENET internet links and service providers.
  • Managing secure remote access for SU staff students and associates.

4. Campus Unified Communication and Collaboration:

  • Managing installing and maintaining Open Scape Voice contracts and systems and Telkom phone lines.
  • Managing installing and maintaining Microsoft Teams for voice services.

5. Network Services Management:

  • Overseeing the deployment and management of network services such as DNS DHCP VPN and VoIP.
  • Ensuring the proper functioning of network-related services and troubleshooting issues as they arise.
  • Managing campus network connections and access to cloud services.

6. Network Security:

  • Developing and enforcing network security policies and procedures to safeguard sensitive data and prevent unauthorised access.
  • Managing and designing network firewalls (on-prem and cloud) including network layout and configuration according to current security standards and policies.
  • Staying updated on emerging security threats and implementing appropriate measures to mitigate risks.

7. Monitoring and Optimisation:

  • Implementing monitoring tools to proactively identify and address network performance issues.
  • Analysing network traffic patterns and optimising network configurations to enhance performance and efficiency.

8. Documentation and Reporting:

  • Maintaining accurate documentation of network architecture configurations and changes.
  • Generating regular reports on network performance uptime and security incidents for management review.

9. Project Management:

  • Planning and executing network infrastructure projects such as upgrades migrations and expansions.
  • Defining project scope objectives timelines and resource requirements.
  • Collaborating with cross-functional teams to ensure successful project delivery.

10. Team Leadership:

  • Managing all staff appointments in the Department.
  • Managing all job descriptions key performance areas and performance evaluations for staff in the Department.
  • Leading and mentoring a team of network engineers and technicians providing guidance performance feedback and professional development opportunities.
  • Delegating tasks effectively managing workloads and ensuring the teams productivity and collaboration.

11. Vendor and Stakeholder Management:

  • Managing tenders for supply installation and maintenance of network infrastructure and services according to the procurement policies of the SU.
  • Negotiating and managing SLAs with suppliers of network equipment and services.
  • Collaborating with vendors to procure networking equipment and services ensuring the best value and quality.
  • Liaising with internal stakeholders to understand business requirements and aligning network strategies accordingly.

12. Data Centres Infrastructure:

  • Managing SU data centres infrastructure on campus including Tygerberg and DR site.
  • Managing and monitoring power generator UPS aircon fire and alarm systems in data centres.
  • Managing SLAs with our Facilities Management Division for electricity UPS cooling alarms etc.
  • Managing space and power allocation in data centres.
  • Managing network and internet services in data centres.

Job Requirements/Pos Vereistes

  • Bachelors degree in Information Technology Computer Science or a related field with six years relevant experience (a masters degree is preferred); OR a National Diploma in Information Technology or a related field with ten years relevant experience.
  • Eight years experience in network engineering financial planning and leading and managing a team of network professionals. Strong knowledge of networking protocols technologies and best practices.
  • Experience with network security principles and practices.
  • Experience in cloud network setup integration and management.
  • Experience in relevant vendor and stakeholder management.
  • Excellent communication and interpersonal skills.

Recommendation/Aanbeveling

  • Network certifications like Cisco CCNP or Huawei Certified ICT Professional (HCIP) or equivalent.
  • Project management certifications and five years experience including planning execution and risk management.
  • Network Cloud certification for services such as AWS Azure Google or similar.

How To Apply/Hoe Om Aansoek Te Doen

#LI-POST

#PSS

Stellenbosch University is committed to employment equity (EE). In accordance with the institutional EE Plan of the University and that of the specific environment only South African citizens from the designated groups will be considered for appointment.

Stellenbosch University reserves the right not to make an appointment.

Your application comprising a comprehensive curriculum vitae (including the names and email addresses of at least three referees) must reach the University before or on the closing date of the advertised post.

APPLY ONLINE AT USING THE APPLY NOW LINK AT THE TOP RIGHT-HAND CORNER OF THE SPECIFIC VACANCY PAGE.

The University reserves the right to investigate qualifications and conduct background checks on all candidates.

The Occupational Health and Safety Act requires people in occupations that entail potential exposure to certain hazards (such as but not limited to: noise hazardous chemical substances and hazardous biological agents) to be subjected to medical screening to determine their fitness to work in the said occupations.

Should no feedback be received from the University within four to six weeks of the closing date kindly accept that your application did not succeed.

Enquiries/Navrae

Enquiries regarding this post: Mr Warren Gabrielse Director: IT Infrastructure on or at


Enquiries regarding remuneration/benefits as well as technical assistance with the electronic application process: Human Resources Client Services Centre on (Stellenbosch) / (Tygerberg) or at

Required Experience:

Manager

Employment Type

Full-Time

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