Command Centre Intern
Command Centre Intern
Posted on :
09-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-06-2025
Job Description
Introduction
Our team offers comprehensive experience and expertise across the South African (and beyond) payment gateways landscape. To guarantee the best service we handle all the one-to-many payment relationships on behalf of our clients so they may focus their energy on growing their business.
As leaders in payment compliance and security our clients can have the peace of mind that their payment processing needs are met efficiently with absolute security.
Position Overview
As an Entry - Level position the Command Centre Intern reports to the Operations Support Manager.
Purpose of this position:
The purpose of this position is monitoring of real time EFT processing and online transactions processing. Identifying and reporting on service impacting issues affecting the production environment together with Ecentric products networks and applications.
A clear understanding of the operational environment an acute sense of urgency and the need to communicate accurately and meticulously whilst ensuring near 100% uptime is maintained are key requirements.
The Operations Department requires an Operator with the ability to support the successful delivery of the Departments KPAs by taking responsibility of the following duties:
Requirements
Qualification and Certification:
- Bachelor Degree
- Computer Science or similar is advantageous
Years of (relevant) Experience:
- Graduates are encouraged to apply
- Between 6 months to 1 year years of experience in technical support or IT operations is advantageous
Professional Expertise
- Understanding of systems monitoring
- Understand the EFT Switching environment
- Understand the Batch processing environment
- Understand the different file movement protocol (SFTP XCOM CD etc.)
- Proficiency in identifying alerts and following troubleshooting procedures.
Working Conditions:
At Ecentric we value can-do attitudes a service-first mentality and a commitment to building great products. Our team is solutions-driven focused on delivering high-quality results while fostering a collaborative and supportive environment. Youll have opportunities for learning and growth in the ever-evolving FinTech industry.
- Shift Work: 24/7 rotational shift schedule (Day Shift: 06:00 18:00; Night Shift: 18:00 06:00). 10 day rotation of 4 days 12 hour shift - 2 x Day 2x night - followed by 6 off days including 2 x standby days.
- Location: Onsite in Cape Town.
- Transportation: Access to reliable transport for shift work is essential.
How to Apply:
- Submit your CV on our Career Platform ()
- Answer the screening questions to outline your experience and why youre a good fit for the Command Center Operator Internship
- Complete SAPIA screening tool that will be forward to your email address immediately after you have submitted your application
Core Competencies:
Technical Proficiency Strong Sense of Urgency Effective Communication Skills Problem-Solving Abilities Attention to Detail Proactive Attitude Focus on Continuous Improvement
Benefits
- Pension Fund;
- Funeral Benefit;
- Life Cover;
- Dread Disease cover;
- Disability cover;
- Employee Wellness program (Lyra);
- Training opportunities.
Core Competencies: Technical Proficiency Strong Sense of Urgency Effective Communication Skills Problem-Solving Abilities Attention to Detail Proactive Attitude Focus on Continuous Improvement
Employment Type
Full Time
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