Consultant - Support

Purpose of the Role

As a proficient consultant your primary objective is to leverage your extensive expertise in various business aspects including services offered and market dynamics. You will collaborate with clients to devise effective strategies facilitate planning and address challenges all while ensuring that their unique business needs are met efficiently and successfully.

Skills You Must Have

• Outstanding communication and interpersonal skills
• Analytical mind with excellent data collection and analysis skills
• Aptitude in creative problem-solving
• Ability to plan prioritize execute and provide feedback on tasks assigned by your leader.

Client Communication

Provide assistance to clients by addressing their queries.

Deliver high levels of client service at all times by answering all calls in a professional manner within the required time and direct calls to the correct department

Portray professional image of the company when answering switchboard call

Ensure that all agreed external client service satisfaction objectives are met by tracking and adhering to agreed follow-ups consistency of action and words as well as to ensure that the team has in depth knowledge to provide expert advice

Build strong sustainable relationships with the clients through professional interaction

Engage in client follow-ups to maintain communication and address any outstanding matters.

Internal Process Quality

Execute the necessary procedures to handle and manage documents efficiently.

Participate in the departments projects and initiatives

Initiate follow-up procedures with the relevant department to address and resolve any outstanding issues or

Reduce operational vulnerability in departments by reviewing existing polices and identifying process optimizations.

Financial Performance

Achieve the predetermined targets in a timely manner by implementing the agreed-upon strategies and actions.

Qualifications :

• Minimum Grade 12 Qualification
• Proven experience as business consultant or equivalent
• Knowledge of diverse business matters relating to the Compliance needs of businesses in South Africa
• Proficiency in MS Office
• Familiarity with a wide selection of business management software and databases.
• Strong time management capabilities

Additional Information :

In-house Training will be provided but we need you to be hands-on from the get-go.

Remuneration: The compensation package for this role will be discussed during the interview process.  It will be experience dependent and will be a combination of basic salary and incentives.

What We Offer:

• A competitive salary with performance-based incentives.
• Opportunities to grow within a dynamic fast-paced company.
• An opportunity to make a real impact in empowering South Africas entrepreneurs.

WHAT WE NEED FROM YOU:

If the above interests you please contact us by following the below:

• Complete the following Screening questions:  and paste in your browser)

• Send your motivation C.V. and other applicable documentation (work references qualification documents etc.) We look forward to hearing from you

Only applications that complete the screening questions will be considered.

We reserve the right to close the role before this date should a suitable applicant be found.

Please note that we do receive a lot of applications and as such if you do not hear anything in two (2) weeks consider your application unsuccessful. we do however always strive to inform applicants of their application status within a reasonable time where possible.

We do not discriminate on grounds of race religion or belief ethnic or national origin disability age citizenship marital domestic or civil partnership status sexual orientation gender identity or any other arbitrary grounds as protected by law.

Remote Work :

No

Employment Type :

Full-time