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This is a remote position.
Product Manager Luxury Safari Travel Company Remote
Kendrick Recruitment is now seeking an experienced and strategic Product Manager to join a leading luxury safari travel company. This remote role is ideal for a highly organised adaptable and customer-focused individual with a strong background in product development within the travel industry.
Key Responsibilities:
Product Portfolio Management
Maintain and update all product information including rates terms inclusions and exclusions
Develop a competitive innovative and well-positioned product range
Responsible for annual pricing of all products
Ensure accuracy and profitability of all offerings
Supplier Management
Lead the contracting process with suppliers
Ensure compliance with licensing and insurance requirements
Manage supplier performance and maintain documentation
Develop and nurture strong supplier relationships
Financial Performance & Profitability
Negotiate competitive rates and maximise profit margins
Budget cost and yield manage all aspects of the product line
Conduct competitor product analyses and pricing comparisons
Product Analysis & Reporting
Analyse product sales performance and profitability
Present findings to management for strategic planning and alignment with sales goals
Compile regular reports and market insight
Agent Portal Management
Maintain updated product data and rates in coordination with the Digital Marketing Manager
Ensure accuracy and accessibility of the agent portal
System Operations
Oversee accurate and timely loading of rates and contracts into the operating system
Implement process improvements to drive operational efficiency
Training & Communication
Design and coordinate product training for staff and agents including familiarisation tours
Communicate all product changes updates and rate adjustments to relevant departments
Develop training materials and facilitate training sessions
Collaboration
Work closely with the marketing team to support product campaigns and enhance content
Qualifications & Experience Required:
Minimum 5 years experience in the travel industry with proven success in product development
In-depth knowledge of Southern Africa as a travel destination
Proficient in Travel Studio and WETU (essential)
Strong supplier management and negotiation skills
Ability to travel within Southern Africa when required
Advanced proficiency in Microsoft Office particularly Excel
Fluent in written and verbal English
Strong communication skills across phone email and video conferencing
Meticulous attention to detail and accuracy
Agile energetic and solutions-oriented
Personal Attributes:
Ability to work across multiple cultures and teams
Highly client-focused with a service-driven approach
Self-motivated reliable and deadline-driven
Strong team player with the ability to work independently
Resilient under pressure and capable of multitasking
Open to learning growth and feedback
Friendly flexible with a good sense of humour
Working Environment:
This is a remote work position. Candidates must provide their own stable internet connection and electricity supply
Gauteng-based staff may access a REGUS Business Lounge membership to mitigate load shedding interruptions
Equipment provided includes a laptop and second screen
The phone system operates via MS Teams and staff are required to have the app installed on their personal smartphones
Communication via WhatsApp is essential and the app is required for all business-related updates
This is an outstanding opportunity to be part of a forward-thinking impact-driven travel company with a reputation for excellence in luxury safari experiences. Candidates who meet the above criteria and are excited to lead product innovation in the travel space are encouraged to apply.
Full Time