Join the A24 Group a leading medical staffing agency with over 25 years of excellence in connecting healthcare professionals with rewarding roles across South Africa and the UK. Were seeking a skilledOut of Hours (OOH) Night Manager to lead our night shift team at our Bree Street office in Cape Town ensuring top-tier service delivery in a dynamic environment.
Your Role:
- Lead and motivate our night shift consultants to achieve KPIs and maintain high performance.
- Oversee nightly operations ensuring compliance with company standards and procedures.
- Handle complaints efficiently adhering to A24 Groups complaints department protocols.
- Ensure HR policies including sick and annual leave are followed.
- Provide regular performance updates to the OOH Senior Manager during monthly reviews.
- Uphold professionalism and foster a collaborative team culture.
What You Bring:
- Proven leadership experience preferably in night shifts or healthcare-related settings.
- Strong problem-solving skills to manage complaints and operational challenges.
- Understanding of HR processes and compliance.
- Results-driven with a focus on meeting targets.
- Ability to thrive in a fast-paced night shift environment.
Why A24 Group
- Be part of a trusted award-winning agency known for reliability and quality staffing solutions.
- Work in the vibrant heart of Cape Towns Bree Street.
- Competitive salary with night shift incentives Insert benefits if applicable.
- Opportunities for growth within a globally recognized organization.
Required Experience:
Manager