Claims Technician: Recoveries
Claims Technician: Recoveries
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.
Role Purpose
To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.
Duties & Responsibilities
- Day to day reporting to the Team Leader
- Handling recoveries in accordance with claims handling procedures
- Facilitating and managing outsourced recoveries
- Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
- Entering into settlement negotiations with third parties / third party representatives
- Negotiating with motor assessors attorneys other service providers
- Providing technical advice on litigated matters
- Providing clients / brokers with the highest standard of service
- Providing clients / brokers with feedback on claims progress at all times
- Ensuring diary system is implemented and adhered to at all times
- Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
- Rendering of assistance from time to time with ad hoc tasks
Requirements
- Matric/Grade 12
- A law degree preferable but not mandatory subject to experience in Short-term insurance environment
- 60 FAIS Credits
- Computer literacy(MS Word Outlook and Excel)
- At least 5 years experience some of which should be in a legal practice environment or insurance recovery & liability environment
- Insurance qualification preferable
- RE qualification
- Intensive knowledge of liability claims and resulting litigation
- Intensive knowledge of recoveries
- Knowledge in administering and handling liability claims and recoveries
Competencies
- Good interpersonal skills
- Negotiation skills
- Communication skills
- Attention to Detail
- Ability to work under pressure
- Team player
- Good organizational skills
Required Experience:
IC
Employment Type
Full-Time
