NOC Engineer - Tier 3
NOC Engineer - Tier 3
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1 Vacancy
Job Description
Job Description
Configuration & Analysis Engineer (Western Cape: Stellenbosch)
Compensation:R200KR300K per annum
The opportunity that awaits you:
Are you a network engineer with a passion for high-performance infrastructure and incident resolution A leading telecommunications provider is seeking a Configuration & Analysis Engineer to join their fast-paced operations environment.
In this role you will handle critical escalations resolve incidents implement configuration changes and support continuous network stability. Youll work closely with Tier 4 Engineers on advanced diagnostics and long-term improvements.
Your key responsibilities:
- Respond to and resolve complex support requests originating from Helpdesk Field Operations Sales Infrastructure and internal stakeholders.
- Proactively monitor and manage network alerts to ensure rapid incident resolution and ongoing service stability.
- Execute approved configuration changes ensuring all modifications are properly logged and aligned with formal change-control protocols.
- Monitor real-time network performance dashboards assess alert severity and implement immediate corrective measures where necessary.
- Provide technical guidance and operational support to Field Operations teams when escalations or assistance are required.
- Escalate unresolved or highly technical issues to Tier 4 Engineers or designated specialist teams accompanied by clear documentation and context for efficient resolution.
Our required expertise:
- Matric / Grade 12 required.
- Relevant networking certifications (e.g. CCNA MTCNA JNCIA) are advantageous.
- Previous Tier 2 or Tier 3 experience in a NOC or ISP environment.
- Strong incident management discipline attention to detail and ticket ownership.
- Solid working knowledge of BGP OSPF MPLS and core IP networking protocols (TCP/IP DNS DHCP).
- Proficiency with routing and switching infrastructure.
- Hands-on experience with hardware and platforms such as MikroTik Juniper Cambium BDCOM or Ubiquiti.
- Intermediate understanding of RF fundamentals.
Please apply to directly or on our website ()
For more roles please have a look at our website (). or follow us on LinkedIn ( and Instagram (@60dsixtydegrees).
Employment Type
Full-Time
