Front Of House Manager - Johannesburg - (HC)
Front Of House Manager - Johannesburg - (HC)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Management of on-site front of house staff
Setting and management of service delivery standards
Training of all front of house staff
Implement and maintain systems
Stock controls and asset management.
Analyse and pre-empt client needs and possible complaints
Management of client satisfaction and contribute to quality control programs.
Client / Customer relations maintaining sound interpersonal relationship with the Client.
Operational standards Maintaining all operational standards as agreed
Meeting all quality / star grading standards in all areas of responsibility as per Fedics Grading checklist
Ability to operate independently
Proven leadership abilities
Required Experience:
Manager
Employment Type
Full-Time
