Surveillance Team Leader
Surveillance Team Leader
Posted on :
13-08-2025
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Surveillance Team Leader for their Gaming studios in Bucharest Romania.
Position: Surveillance Team Leader
Location: Bucharest Romania
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Analyze and verify reported incidents escalate when necessary and support evaluations or corrective actions.
- Oversee testing and performance assessments of monitoring systems collaborating with quality assurance and development teams.
- Monitor both digital and physical environments to identify suspicious irregular or non-compliant activities.
- Maintain accurate logs and reports for incident tracking performance reviews and operational transparency.
- Coordinate fair task distribution manage live escalations and support decision-making during high-priority situations.
- Mentor and train team members to ensure skill development and alignment with organizational standards.
- Contribute to performance and incentive reviews by validating task completion and the basis for any corrective measures.
REQUIREMENTS:
- Fluent in English with strong proficiency in both written and spoken communication
- 45 years of experience in monitoring compliance risk management or related roles with at least 2 years in a supervisory or leadership capacity.
- Strong technical knowledge of monitoring tools surveillance systems or other relevant technologies.
- Proven analytical skills in detecting patterns irregularities or operational risks.
- Proficiency with productivity tools (e.g. Microsoft Office or equivalent) particularly Excel Teams and Word.
- Excellent written and verbal communication skills including experience in producing structured reports.
- Flexibility to work in shifts (including weekends and holidays) within a 24/7 operational schedule.
- Bachelors degree or equivalent in a relevant discipline.
- Familiarity with advanced monitoring or analytical software tools.
- Experience using data visualization or analysis platforms (e.g. Tableau SQL).
- Understanding of performance metrics and incentive structures.
BENEFITS:
- Competitive salary with additional performance-based incentives.
- Paid training to ensure familiarity with organizational standards and processes.
- Comprehensive employee benefits package which may include health and wellness programs.
- Complimentary meals during working hours.
- Wellness perks such as fitness or gym access (available after a set period).
- Additional pay allowances for holidays night shifts and weekend work.
- Private healthcare coverage.
- Career development and advancement opportunities within a global organization.
Employment Type
Full Time
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