Automation Engineer
Automation Engineer
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1 Vacancy
Job Description
ABOUT THE ROLE: We are seeking a highly motivated and technically proficient Automation Engineer to drive innovation and reliability across our Dedicated Instance this role you will design and implement automation solutions that streamline operations increase observability and accelerate the delivery of reliable scalable collaboration services to our enterprise customers.
You will collaborate with cross-functional teams and apply modern DevOps principles to improve deployment efficiency system visibility and incident response across the Cisco Dedicated Instance environment.
KEY RESPONSIBILITIES:
- Develop Ansible playbooks to automate the configuration and management of Cisco collaboration infrastructure.
- Design configure and maintain Grafana dashboards for real-time infrastructure application and business metric visualization.
- Create and tune alerting rules to proactively detect performance degradation and operational anomalies.
- Build advanced Splunk queries dashboards and reports to support incident detection and operational troubleshooting.
- Build deploy and manage containerized applications using Docker and maintain orchestration via Kubernetes manifests.
- Develop and manage CI/CD pipelines to automate build test and deployment processes using tools such as Jenkins GitLab CI or GitHub Actions.
- Implement infrastructure as code (IaC) best practices driving automation testing and continuous delivery throughout the engineering lifecycle.
- Partner with engineers SREs and product teams to integrate automation into all phases of the Dedicated Instance service lifecycle. QUALIFICATIONS:
- Bachelors degree in Computer Science Engineering or a related field (or equivalent practical experience).
- Hands-on experience in automation DevOps or infrastructure engineering roles.
- Strong proficiency with Ansible Grafana Splunk Docker Kubernetes and CI/CD pipelines.
- Demonstrated ability to develop scalable automation and monitoring solutions in enterprise environments.
- Excellent troubleshooting and scripting skills (e.g. Python Bash or similar).
- Effective communication skills and ability to work across teams in a fast-paced agile environment.
- PREFERRED QUALIFICATIONS:
- Experience with Cisco Unified Communications Collaboration or Dedicated Instance platforms.
- Familiarity with infrastructure monitoring logging and observability tools.
- Experience integrating security and compliance into automation pipelines.
- Certifications in DevOps cloud platforms (e.g. AWS Azure) or Cisco technologies are a plus.
Employment Type
Full-time
