Title: UAT Lead - Salesforce
Location: Coral Gables FL (Hybrid)
Duration: 6 months (possibility of extension)
Implementation Partner: Infosys
End Client: To be disclosed
JD:
Job Responsibilities:
- Coordinate with cross-functional teams including business users seated in different countries of our geo global developers and business process experts to ensure alignment on requirements and testing efforts.
- Work closely with the local business teams to understand key channel sales / end-user sales / merchandising / digital and physical retail processes and related solution needs.
- Strong organizational skills to coordinate and document the test plans schedules and release readiness reviews.
- The successful candidate will specialize in business stakeholder engagement and facilitation asking probing questions that get to the real business needs (asking why and not just taking requirements at face value) encouraging open communication between all parties and building cooperation amongst the various business teams.
- Support change management and training needs by providing your understanding of the specific regional requirements and recommendations for a smooth transition into the future state.
- Ensure timely preparation and execution of tests with proper status tracking / update / reporting escalating as needed and keeping the sense of urgency to stick to deadlines no matter what
Skills required:
- Strong organization skills
- Outstanding attention to detail and conceptual thinking abilities
- Analyze business requirements to determine the most effective approach to serving the needs of the organization
- Excellent time management and prioritization skills
- High level of professionalism energy and sense of urgency to make things happen
- Capacity to extract collate and present information in a cohesive and meaningful manner
- Strong written verbal communication and presentation skills
- Strong interpersonal skills and excellent active listening skills
- Self-motivated individual who thrives working in a global fast-paced environment
- English and Spanish mandatory. Portuguese desired.
- Related Technical Skills required
- Strong knowledge of Salesforce Platform
- Non-Automated (human-executed) test experience
- Knowledge of Consumer Retail Enterprise channel & End customer sales. Experience in Sales operations partner management & enablement preferred.
Education:
- BS or equivalent degree in Business management Computer Science Engineering or related discipline required.
Language Requirements:
- Fluent in English and Spanish (mandatory).
- Portuguese proficiency preferred.