Senior Business Analyst
Senior Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Required Qualifications:
- Minimum 5 years in business analysis or a related field.
- Elicit analyze and document business requirements from stakeholders and documentation reviews.
- Conduct detailed analysis of current processes workflows and systems to identify gaps and improvement opportunities.
- Document existing processes end-to-end and produce up-to-date process flows.
- Transform business needs into clear functional specifications user stories and use cases for IT delivery.
- Own the creation and maintenance of process maps flowcharts and standard operating procedures.
- Continuously learn new business domains and technology stacks to ensure documentation stays current.
- Proactively seek out opportunities to learn and apply new tools methodologies and best practices.
- Create and maintain an API playbook that serves as a reference for both business and technical teams.
- Collaborate with product owners Scrum masters developers and other IT teams to design solutions that align with requirements.
- Validate proposed solutions through feasibility assessments and impact analysis.
- Partner with QA/QE to define and execute test plans cases and scripts verifying functionality and usability.
- Facilitate defect triage and drive timely resolution.
- Serve as the liaison between business units and IT teams fostering clear communication and alignment.
- Build strong relationships with business partners understanding their priorities and advocating for high-value solutions.
Skills Needed :
- Proficient in SQL with the ability to write queries and pull reports.
- Hands-on experience with RESTful APIs (design consumption and documentation).
- Demonstrated ability to produce clear process flows SOPs and API reference guides.
- Excellent written and verbal skills; adept at presenting complex information.
- Eager to learn adapt quickly to new technologies and take ownership of documentation quality.
- Strong problem-solving skills and the ability to drive consensus across stakeholders.
- Proactive self-starter who thrives in a fast-paced environment.
- Familiarity with Agile/Scrum tools (e.g. JIRA Confluence).
- Experience with process-mapping tools ( Miro).
- Good understanding of dental health insurance
Employment Type
Full-time
