Business Analyst - Senior
Business Analyst - Senior
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Job Description
Responsibilities:
Provides a comprehensive range of I&IT business analysis services for a License and Permit System (Salesforce Public Sector Foundation) for clients with diverse business and technological needs.
Manage user stories in Azure DevOps tools including updating user stories product backlog items providing input in developing Product roadmap validating and testing user stories before passing to business and working close with QA resource to help build test cases and scenarios including test data
Populate Acceptance Criteria and all other critical details in user stories required for development team and business SMEs.
Communicate user stories to development team and ensure all information is provided to move forward.
Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies
Develops strategies prepares business cases and cost-benefit analysis and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but n o t limited to JAD sessions interviews mockups etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules
definition and non-functional requirements definitions for assigned projects
Monitors progress resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Skills
Experience and Skill Set Requirements
General Skills
- Experience conducting requirements gathering developing user stories Epics and Features including presentations and briefing notes and conducting stakeholder engagement
- Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
Desirable Skills
- Salesforce Certified Business Analyst
- Experience tight timelines gathering end user requirements and documenting in DevOPS user stories with acceptance criterion and logic details
- Ability to translate business and data requirements into specifications sufficient for developers to develop those user stories
- Experience developing performance measures for business analysis evaluation and subsequent follow-up
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Must Have
- Experience with Salesforce DevOps Microsoft tools including Visio and Project and Miro boards
- Experience and knowledge of the Ontario Digital Service Standard Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery Discovery Alpha Beta Live)
- Knowledge and understanding of digital product development implementation and management
- Experience in Agile SCRUM. Lean and DevOps methodologies
- Experience in the development of epics features and user stories
- Experience in the development and management of product backlogs
- Experience conducting JAD session
Knowledge Transfer Requirements:
- Knowledge transfer is expected to occur through the duration of the assignment through regular meetings touchpoints and working sessions with LRC staff
- All design development and artefacts including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
- Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared and allow LRC staff to ask clarification and/or follow up questions.
Evaluation Criteria
Criteria 1: Business Analyst Skills
Criteria 1 30 points
- 8 years experience in business analysis
- Demonstrated experience supporting development and implementation of large systems utilizing Salesforce Public Sector Solutions
- Demonstrated experience leading and conducting business analysis
- Demonstrated experience facilitating JAD sessions to gather and assess business needs
- Demonstrated experience analyzing business requirements and creating Business Requirements Document other Business requirements artefacts
- Working knowledge of system concepts and development methodologies to support business applications
- Demonstrated experience in project co-ordination and project management activities
Criteria 2: Technical Skills
Criteria 2 30 points
- Demonstrated experience developing epics features and user stories for implementation in Salesforce ideally Public Sector Solutions
- Demonstrated experience using DevOps to capture requirements as Epics Features and User Stories
- Demonstrated experience using Microsoft tools including Office Visio and Project
- Demonstrated experience facilitating JAD sessions and using Miro Boards or other Whiteboard tools
- Demonstrated experience in data analysis and migration including mapping between source and target systems analysis of data fields required to migrate data exchange data or to provide a data feed between internal systems and third-party applications
- Demonstrated experience in producing quality analysis of data sets and outputs such as detailed data maps data dictionary business rules process maps mapping rules functional specifications interface specifications conceptual/logical data models use cases test cases etc.
Criteria 3: Agile and Product Delivery Experience
Criteria 3 20 points
- Hands on experience in various project and product delivery methodologies such as:
- Agile/Scrum
- Waterfall
- Iterative Agile
- Demonstrated experience supporting the delivery of project utilizing an iterative product delivery approach
- Experience developing and managing product backlogs
- Through understanding of SDLC
Criteria 4: Soft Skills
Criteria 4 15 points
- Excellent analytical problem solving and decision-making skills
- Excellent communication both written and verbal
- Experience reporting progress on deliverables to team project leads and management including proactively raising risks/issues with mitigations
- Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions negotiating on issues for production
Criteria 5: Public Sector Experience
Criteria 5 5 points
- Previous experience working in Government or Public Sector organizations
Employment Type
Full-time
