Donor Data Analyst
Donor Data Analyst
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$ 52000 - 57000
1 Vacancy
Job Description
Job Details
Donor Data Analyst
Job Title: Donor Data Analyst
Department: Philanthropy
Classification: Exempt full time
Job Grade: 8
Reports to: VP of Philanthropy
Our Culture
Our mission and core values are brought to life by our the Y we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else we are on a relentless quest to make our community stronger beginning with you.
Position Summary
The Donor Data & Gift Coordinator is responsible for the recording and acknowledgement of donations using Donor Perfect Software (DP) as well as scanning checks and creating deposit information for bank deposits. The position ensures efficiency and timeliness in processing donor information and donations using best practice techniques to maintain optimal data integrity. This position plays a key role in maintaining DP system integrity and a key role in maintaining donor communication and satisfaction through timely donor acknowledgement. This position works closely with the Philanthropy team and provides additional support to the department when needed.
Essential Functions
- Ensure that all checks cash credit card and on-line donation transactions are processed in Donor Perfect
- Oversee the accurate entry and timely processing of donation data across DonorPerfect Fundraise Up and Daxko systems
- Oversee the production of timely acknowledgements to donors with a target of acknowledgement within 48 hours of receipt of donation
- Update biographical information in donor records with a goal of having complete and accurate records
- Maintain and manage pledge records including invoicing documentation and payment tracking
- Assist and advise in the creation of a DP Policies and SOPs for staff use
- Serve as the DonorPerfect system lead providing support troubleshooting and guidance to staff users and maintaining data integrity protocols
- Generate and manage reports for internal and external stakeholders including queries donor contact activity solicitor performance and portfolio tracking
- As workflow and time allows perform prospect research by mining database and other information sources to identify potential donors
- Maintain the confidentiality of donor records
- Provide administrative support to Philanthropy Officer
- Complete all required trainings as assigned by supervisor by scheduled due date
- If required to drive while on duty (either your own vehicle or a Y-owned vehicle) must maintain a current valid Oregon drivers license a DMV driving record that meets YMCA standards and evidence of insurability throughout entire term of employment
- Other duties as assigned
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device
- The employee frequently is required to sit and reach and must be able to move around the work environment
- The employee must occasionally lift and/or move up to 10 pounds
- Specific vision abilities required by this job include close vision distance vision and the ability to adjust
- The noise level in the work environment is usually moderate
Employee Benefits & Discounts
The Eugene Family YMCA is an Equal Employment Opportunity Employer.
The Eugene Family YMCA is committed to creating an environment of mutual recognition where equal employment opportunities are available to all applicants and teammates without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law. The Y believes that diversity inclusion and a sense of purpose and belonging in the workplace are critical to the achievement of our mission. We seek to recruit develop and retain the most talented people from a diverse candidate pool.
If you need assistance or an accommodation due to a disability you may complete the ADA Accommodation Request Form; or contact us at or .
The Y: Were for youth development healthy living and social responsibility.
Qualifications
Minimum Qualifications
At least 2-1/2 years of work experience in a related field or equivalent work experience
At least 2 years of post high school training coursework workshop certification or trainings relevant to the duties of the position
At least intermediate level proficiency with core business software systems such as Microsoft Office Suite applications
Preferred Qualifications
Previous experience using Donor Perfect or similar fundraising software preferred
Previous experience working for a YMCA
Previous experience working for a nonprofit organization
Bilingual in Spanish/English
Professional Competencies
Strong attention to detail with the ability to organize information and priorities
Ability to work in a fast-paced environment and be able to start and resume work on projects amid changing priorities with integrity in meeting deadlines and data accuracy expectations
Must be a team-oriented person who understands the dynamic of working with a diverse team to achieve organization goals
Ability to interact with the public in a professional manner
Required Experience:
IC
Employment Type
Full-Time
