Customer Quality Engineer
Customer Quality Engineer
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Job Description
Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone smart car and device that uses artificial is a critical time for the semiconductor industry and for UCT - as technology evolves we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed a strong focus on quality with a passion for success join us today!
UCT is looking for a talented Customer Quality Engineerto join us in Austin TX! Customer Quality Engineers are the Customer facing quality lead for all quality issues related to a specific or group of Customers.
Essential Duties and Responsibilities:
- Responsible for managing customer quality issues.
- Defines and implements production part qualification requirements as a function of their thorough understanding of the Customer quality requirements.
- Reports into Site Quality Head and supports operations team to understand Customer requirements.
- Responsible for managing customer audits scheduling leading follow up and closure on all audit actions.
- First point of contact for customer compliance product quality and process quality issues - expected to partner with Manufacturing various Engineering teams Purchasing Supply Chain Sales and Operations management.
Specific responsibilities include meeting/exceeding all goals and objectives for:
- Customer Quality Scorecards.
- Customer QMS & technical audits and action plan completion.
- Customer reported defects effectively manage 8Ds and meet all cycle-time metrics.
- Effectively interface with Customer to notify material purge/recalls & problems.
- Drive problem solving (8D) on all negatively impactful quality escapes to Customer.
- Create various presentations and action plans to meet Customer & UCT communication needs.
Other Duties:
- Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Knowledge Skills and Abilities:
- Demonstrate skills in preventive quality methods and compliance statistical data analysis critical thinking structured problem solving (8D) the use of metrics to identify opportunities and business process improvement.
- Demonstrate the skills in managing customer quality issues experience in setting up product and process quality control for equipment assembly line.
- Knowledge of regulatory and compliance experience in product process and system audit.
- Strong communication leadership & management skills.
Educational/Certification Requirement:
- Minimum of a Masters degree in Engineering or equivalent technical discipline is required Mechanical engineering background is a plus.
- Registered ISO 9001 auditor with experience a plus.
Experience Requirement:
Work Experience:
- 1 years of experience in Functional management compliance Engineering Operations Quality or Reliability.
- Experience in quality and manufacturing systems business process improvement tools and problem solving.
- Experience with the ISO 9001 standard is required.
- Experience managing critical customer communications.
- Experience with Lean 6S zero defect manufacturing processes inspection methods and tools.
Physical Demands and Working Conditions: This section is required for compliance with the Americans with Disabilities Act (ADA)
Criteria:
Work Environment:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Works in a manufacturing environment.
Physical Demands:
- Work may require the ability to lift 10-20 pounds infrequently. Ability to talk on phone and use computer for extended periods of time may be required.
Environmental Exposure:
- May involve exposure to moderate noise levels from printers faxes computers etc.
Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race color national or ethnic origin age religion disability sexual orientation gender gender identity and expression marital status and any other characteristic protected under laws and regulations.
UCToffers an excellent benefits package to all full-time employees which includes medical dental vision 401(k) and paid time off.
Employment Type
Full-Time
