Informan Technology (IT) Technician I
Informan Technology (IT) Technician I
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Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
The Informan Technology (IT) Technician I ptiorovides general technical support to users maintains hardware software systems and ensures the smooth operation of IT assets. This role involves troubleshooting installing and maintaining computer systems and networks in a timely and efficient manner.
DUTIES & RESPONSIBILITIES
First point of contact for users seeking technical assistance via phone email instant messaging or in person.
Set up and support user accounts password reset account unlocks and access rights.
Image desktops and laptops ensuring required software is installed.
Install configure and maintain desktop and laptop hardware software and peripherals.
Updates JST asset inventory list of IT related equipment.
Troubleshoots and resolve hardware software and network issues.
Perform routine maintenance and updates on computers and devices.
Collaborate with users to understand and support a variety of issues and needs including data access program modifications and updates.
Support audiovisual and teleconferencing systems.
Performs other related duties as assigned
JOB REQUIREMENTS SKILLS AND EXPERIENCES
Strong problem-solving and communication skills.
Good organizational skills and attention to detail.
Excellent and constructive interpersonal skills.
Associates degree in information technology Computer Science or related field (or equivalent work experience)
1-2 years of experience in technical support or helpdesk role.
Working knowledge of Windows Microsoft Office networking basics and common IT hardware.
TRANSFERRABLE SKILLS/EXPERIENCES
CompTIA A Network or other related certifications (or demonstrated knowledge).
Basic understanding of Active Directory and remote desktop tools
WORK ENVIRONMENT AND EMPLOYEE EXPECTATIONS
Employees are expected to support the Companys business culture and values by demonstrating teamwork integrity good judgement respect innovation and communication as well as by contributing at optimum levels toward the success of the company.
Able to safely lift and carry push or pull objects up to 50lbs.
Able to walk stand and work on feet for the duration of shift.
Able to climb balance stoop kneel crouch reach with hands and arms grasp handle and operate hand/power tools or controls.
COMPANY SUMMARY
JST is a leading expert in wet bench design and a trusted global provider of wet process and precision cleaning technology solutions for the semiconductor biomedical and other clean industries. Our customers rely on us to solve their most complex manufacturing process challenges. With in-house engineering teams and full plastic and metal fabrication capabilities JST delivers complete design-to-fabrication solutions for all wet processing applications. We are driven by teamwork customer focus integrity and relentless innovation - committed to providing high-quality cost-effective and safe solutions that improve our customers wet chemistry processes.
When you join the JST team you become part of a group of specialists in wet bench design manufacturing and customer service. From concept to completion we engineer design manufacture and install tailored solutions to meet cleanroom processing needs across the globe.
QUALITY IS OUR FORMULA (CORE VALUES)
At JST quality isnt just a standard-its how we work. Were redefining what it means to show up collaborate and drive results by embedding quality into everything we do. Thats why we say: Quality is our Formula. This formula isnt just a slogan-its a mindset. Its captured in a simple but powerful equation: Q TCI
This cultural shift is about more than words its about aligning who we are with how we work. We recognized that our previous values didnt fully capture the behaviors and decisions that define success at JST. By embracing this new formula were building a culture where every action every idea and every solution reflects our commitment to quality and excellence.
At JST quality is not just a goal its an expectation a belief and a way of being. When you join our team youre not just contributing to our success; youre becoming part of a culture built on collaboration customer dedication ethical innovation and shared purpose.
BENEFITS AVAILABLE
Medical / Dental / Vision
401(k)
Life Insurance
Paid Time Off
Holiday Pay
Available Overtime
Flexible Work Schedule
Referral Program
Tuition Reimbursement
Year End Performance Bonuses
Competitive Pay BOE
Remote Work Flexibility
Possible Relocation Assistance Available
Important Notes:
JST is an AA/EOE employer.
Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Background Check Policy: JSTs employees are subject to background checks based on business necessity. It is the employees responsibility to disclose prior arrests and convictions. If its found out that an employee might not be compliant with applicable policies JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.
Pre-Employment Drug Testing Policy: All offers of employment are contingent upon submitting to a drug test and satisfying JSTs substance and alcohol testing requirements. If the applicant fails to comply with this policy the testing requirements of the Companys related requests or if the test result is positive and is subsequently confirmed the offer of employment shall be withdrawn.
Required Experience:
IC
Employment Type
Full-Time
