Quality Supervisor - CVG 300 404 (Thu-Sat & Wed-Sat)
Quality Supervisor - CVG 300 404 (Thu-Sat & Wed-Sat)
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Job Description
JOB SUMMARY
Oversee and manage all activities of Packout Operators Quality Control (QC) Inspectors and Out-of-Box Audit (OBA) Inspectors to ensure that internal and external customer requirements are consistently met. This role is responsible for driving operational excellence developing team capabilities and ensuring compliance with industry and customer standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Recruit interview and hire QC Packout and OBA personnel.
Define hiring criteria and communicate requirements to recruiters.
Monitor turnover identify improvement areas and implement solutions.
Assess individual and team strengths and development needs.
Create and maintain training programs for all assigned functions.
Set clear measurable goals and performance metrics (operational metrics project timelines attendance knowledge personal development).
Provide ongoing coaching and feedback; conduct timely professional evaluations.
Recognize and reward accomplishments fairly and consistently.
Keep teams focused during crises and drive continuous improvement.
Foster open communication within the department.
Organize verbal and written communications clearly and professionally.
Adapt communication style to meet team members needs.
Technical Management
Develop QC Packout and OBA coverage schedules for optimal resource use.
Participate in On-Time Delivery (OTD) meetings per Jabil structure.
Train QC and OBA teams to meet industry customer and regulatory standards.
Provide cross-training to enable backfilling in Packout QC or OBA roles as needed.
Analyze OMI DPM and quality reports to identify process gaps.
Conduct process audits and coordinate 5S audits with OBA staff.
Monitor departmental performance and output.
Provide technical support on inspection-related issues.
Promote engagement teamwork and a positive work environment.
Ensure compliance with all safety health and security procedures.
MANAGEMENT & SUPERVISORY RESPONSIBILITIES
Directly manage team members including hiring termination pay decisions and performance management.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelors degree and 56 years of related experience.
Prior supervisory experience required.
Training in IPC-A-610 J-STD-001 and other relevant industry standards
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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Required Experience:
Manager
Employment Type
Full-Time
