drjobs Sr. Coordinator, Open Door (Temporary)

Sr. Coordinator, Open Door (Temporary)

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1 Vacancy
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Job Location drjobs

Orlando, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

JOB SUMMARY:

Supports the Open-Door area of the Human Resources team by assisting with daily administration of departmental activities that promote a positive working environment for all team members. Serves as the first point of contact for team members in issue identification and referral.

MAJOR RESPONSIBILITIES:

  • Administers Open Door Appeal and Peer Review processes. Monitors and tracks appeals and runs metrics around trends outcomes and statuses.
  • Utilizes MS Word and Excel to analyze compile update and maintain department correspondence and reports. Disseminates data and information to the appropriate parties. Creates presentations and trainings using MS PowerPoint and other computer programs.
  • Provides general administrative support and clerical duties for Open Door department which includes scheduling phone calling correspondence data entry and filing.
  • Serves as the first point of contact for the HR4U Team Member phone line and email for complaint intake issue identification and referral. Maintains communication with Team Members seeking guidance.
  • Reviews employee relations cases creates case file in database and researches historical documentation related to cases.
  • Generates reviews calibrates and distributes Open Door metric reports on a regular basis.
  • Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
  • Perform other duties as assigned.

EDUCATION:

  • Associates or Bachelors degree in HR Labor Relations Business Administrative or related field is preferred.

EXPERIENCE:

  • 3 years of human resources administrative or applicable experience in a fast-paced environment preferably in Human Resources or Employee Relations; or equivalent education and experience

ADDITIONAL INFORMATION:

  • Strong communication skills
  • Analytical skills
  • Solid organizational skills ability to handle multiple priorities
  • Independent self-starter requiring minimal day-to-day task supervision
  • Professional presence and demeanor
  • Computer proficiency
  • Consistent attendance
  • Must maintain the highest level of confidentiality tact and diplomacy; maintain and build strong relationships and be flexible.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Consistent attendance is a job requirement.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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