Safety Specialist
Safety Specialist
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Job Description
SAFETY SPECIALIST ARAPAHOE LIBRARIES
WHERE SAFETY AND SERVICE MEET
Are you calm under pressure decisive and committed to serving with empathy and professionalism Do you value creating safe welcoming spaces where every patron feels respected Arapahoe Libraries is seeking a Safety Specialist to provide a steady visible presence across our locations combining exceptional customer service with safety this role you will help protect facilities support staff and ensure patrons feel secure while enjoying all the library has to offer. You will focus on patron support safety monitoring incident prevention and facility protection helping our libraries remain trusted inclusive spaces for learning and connection.
About the Role
The Safety Specialist works across multiple Arapahoe Libraries locations supporting a diverse community of patrons and staff. You will engage with patrons answer questions and foster a respectful environment. Responsibilities include monitoring buildings and grounds responding to situations with a de-escalation mindset and documenting events with accuracy and discretion. You will partner with staff and external agencies to maintain secure facilities and promote a culture of safety district-wide while preserving each branchs welcoming atmosphere.
NOTE: This position follows a Tuesday through Friday schedule and will include two closing shifts per week.
Key Responsibilities
- Greet patrons answer questions and provide friendly approachable assistance
- Monitor patron behavior enforce library policies and build rapport with patrons and staff
- Patrol library buildings and grounds to ensure safety and address concerns promptly
- Identify and address situations promptly prioritizing de-escalation and patron support
- Secure facilities monitor safety systems and respond to incidents as needed
- Document events clearly and discreetly while supporting staff and external partners
What Youll Bring
Calm Under Pressure: Maintains composure and makes sound decisions in urgent or high-stress situations.
Strong Communication: Connects effectively with patrons from all backgrounds and handles challenging conversations with empathy and clarity.
De-escalation and Trauma-Informed Approach: Resolves conflicts respectfully using techniques that consider emotional and psychological needs.
Discretion and Integrity: Protects sensitive information and consistently makes ethical decisions.
Flexibility and Mobility: Adapts to changing priorities and travels between locations as needed.
Equity-Focused Perspective: Serves diverse communities with respect inclusivity and cultural awareness.
Alignment with Core Values: Embodies Arapahoe Libraries commitment to collaboration equity and innovation.
Qualifications
Required:
- High school diploma or equivalent
- 6 months to 2 years of experience in safety law enforcement or customer service ideally in a public or community setting (such as a school or domestic abuse shelter)
- Ability to remain calm and effective under pressure and in emergency situations
- Ability to patrol facilities for extended periods
- Reliable transportation and availability for evening and weekend shifts
- Ability to work with diverse populations in a respectful inclusive manner
- Ability to obtain CPR First Aid and AED certification within 90 days of hire
- Comfort with Microsoft 365 tools (Outlook Word Excel) and eagerness to learn safety-related technology such as security monitoring systems or incident reporting software
Preferred:
- Current certification in CPR First Aid and AED
- Experience working in public-facing or community-centered environments
Who We Are
At Arapahoe Libraries we are a forward-thinking inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration equity and innovation we believe in the power of curiosity and lifelong learning. Our motto Lets Find Out reflects our spirit of exploration and shared discovery.
Lets Find Out Together
This is more than a safety role. Its an opportunity to protect the heart of thriving community spaces while fostering a respectful inclusive atmosphere for all. If you are ready to combine vigilance with compassion structure with service and presence with purpose we want to hear from you. Apply today to become a trusted presence in your community.
Inclusion and diversity are part of our values at Arapahoe Libraries.
Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
