General Manager
General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts (NASM ACE ISSA or NCCA accredited equivalent)
- Plus additional perks!
- Deliver exceptional gym member experience
- Oversee member experience within the gym and lead by example
- Provide and maintain the highest level of customer service to our members
- Provide effective decision-making regarding customer service issues to provide a positive member experience
- Ensure our members receive the best fitness experience by walking the gym floor and assisting members when needed
- Manages member feedback of gym
- Deliver exceptional team member experience
- Hire train and schedule all gym-level staff
- Trains and develops front desk team members and/or frontline team members regarding all standard operating processes involving member acquisition and onboarding
- Manage and evaluate the performance of all gym team members
- Oversees team member bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline
- Facilitate and monitor company-wide initiatives
- Ensure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working order
- Effectively manages the operations of the gym including managing gym-controllable inventory and assets
- Be an ambassador of your gym by promoting and staying aware of your gyms social media and digital presence
- Understands budgeting inventory payroll labor management and facilities maintenance
- Have business acumen that includes an understanding of the competitive landscape and community around the gym
- Stay aware of all job postings for your gym and ensure interviews are performed on a consistent basis to prevent any open positions in operations or fitness
- Fitness industry experience preferred but not required
- Promotionally-oriented and have the ability to direct sales through company required outreach programs
- Strong customer service orientation with proven results
- Understanding of performance metrics including P&L revenue budgeting inventory payroll cost controls and facilities maintenance
- Excellent verbal and written communication skills
- Open participative leadership style and drive for excellence
- Strong work ethic integrity and professional demeanor
What started out in 1965 as a small gym in Venice Beach California has since become the most well-known and traditional fitness company in the world - - Golds Gym. Over the last 55 years Golds Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger Lou Ferrigno and Franco Columbu worked out at the original Golds Gym which went on to become the most legendary gym in the the fitness industry the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. Were down-to-earth reliable and entrepreneurial - - but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Required Experience:
Director
Employment Type
Full-Time
