Residential Advocate - Sat & Sun, Overnight - 11pm until 7am

Position Title: Residential Advocate

Reports To: Division Director La Casa

Classification: Part-Time Non-Exempt

Location: NW Washington DC

Hours: Saturday & Sunday Overnight - 11pm until 7am

About Us: Friendship Place is a nonprofit organization serving the Washington DC region empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care shelter case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Friendship Place is a Person First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support Empowerment and Development
• Building Relationships
• Integrity and Accountability

Summary: The Residential Advocate at Friendship Place ensures resident and building safety security and optimal operations. As a Residential Advocate you will warmly greet residents and maintain a safe and secure building. This role involves conducting resident wellness checks monitoring building activities and operations and assisting residents from time with needed items that are available for their use. The Advocate role is part of the La Casa Permanent Supportive Housing (PSH) team. The PSH program follows the Housing First model and philosophy applying best practices and comprehensive case management to ensure resident success. The program provides on-site services to 40 previously chronically homeless single males. The new apartment building consists of seven floors with 40 studio-sized units that contain a private kitchen and bath

Essential Competencies and Responsibilities:

• Warmly greet and direct residents and building guests at the front desk of this Permanent Supportive Housing program for 40 single men.
• Monitor security cameras in the building and ensure staff/participant/building safety by appropriately responding to any security issues that may arise.
• Become familiar with the Housing First Model HSRA and HIPPA to inform job duties and program philosophy.
• Develop rapport with each resident through routine contact and communication.
• Ensure the safety and well-being of residents by providing routine wellness checks.
• Monitor residents medical and psychiatric needs while reporting any concerns to the case management team case manager supervisor and division director in a timely manner.
• Provide crisis intervention as needed and contact emergency response teams such as Mobile Crisis MPD the fire department and paramedics when necessary.
• Complete incident reporting when necessary and communicate any incidents allegations security breaches or sensitive situations to case managers the Case Manager Supervisor and the Division Director on resident and program outcomes including areas for improvement.
• Demonstrate empathy and flexibility in responding to residents needs and requests.
• Work collaboratively in a team environment to address crisis needs.
• Attend and participate in supervision meetings staff meetings agency training and professional training and conferences as required.
• Follow all agency policies and procedures.
• Ability to work beyond the designated 8-hour tour of duty and display flexibility with last-minute shift needs.
• Perform all other duties as assigned.

Requirements:

Education:

• High School Diploma/GED Required
• Bachelors Degree Preferred

Qualifications:

• 3 years of general work experience including one year of experience in direct human service
• Must have or be able to obtain a First Aid/CPR/AED certification that includes a hands-on skills testing module. Friendship Place will provide First Aid/CPR/AED training
• Excellent time management detail-oriented organized capable of maintaining confidentiality and able to work independently with minimal supervision
• Bilingual in Spanish is a plus
• Experience working with individuals with mental health concerns or addiction preferred
• Must possess and be able to demonstrate strong intra- and interpersonal communication skills with the ability to effectively express ideas needs and observations both verbally and in writing. This includes the ability to communicate clearly and respectfully with clients colleagues and supervisors as well as to document interactions and incidents accurately professionally and in a timely manner.
• Must be able to demonstrate active listening emotional awareness and the ability to adapt their communication style to different individuals and situations.
• Ability to work well under pressure and as part of a diverse team
• Demonstrates professionalism across all levels of the organization
• Strong commitment to the organizations mission vision and values
• Knowledge of Microsoft Word; ability to learn database programs
• Ability to maintain healthy and professional boundaries
• Must be able to arrive to work and scheduled meetings on time
• Strong commitment to mission including racial equity and social justice
• Participate in multidisciplinary team meetings supervision and actively seek out professional development opportunities
• Maintain compliance in all assigned mandatory training and background clearances

Working conditions: The office is located in an apartment building and exposed to conditions that arise in homes including occasionally biohazards (e.g. blood tissue human waste) and conflict.

Physical and Environmental Requirements: Employees must be able to sit for extended periods with repetitive motions and positions. Some lifting may be required (up to 20-25 lbs.) Other time will be spent in the office completing administrative paperwork and meeting with the supervisor.

Background checks: This position is classified as Protection Sensitive under DHS. The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting FBI Background Check DC Metropolitan Police Background Check State-of-Residence Police Background Check DC Child Abuse Registry (CFSA) National Sex Offender Registry Check Drug Panel and Alcohol Screening Tuberculosis Test and Driving Record check (for positions transporting participants). Reference checks and verification of current and/or previous employment are required

Direct reports: None

Indirect Reports:None

Specific Requirements: Must have a valid government issued ID and reliable transportation to and from work.

Other Details:

Application Deadline: This job is open until filled or the hiring manager determines that they can no longer accept applications.

Compensation: The hiring pay range is between $17.95 - $20.23 per hour. The starting salary is based on a step system. A candidates starting pay determination is made based on meeting the basic position requirements and current completed education credentials and work experience. Please Note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including low-cost health insurance health reimbursement flexible spending accounts employer-paid dental vision short and long-term disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are pro-rated for part-time employees).

COVID-19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID-19 in accordance with the agencys COVID-19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law consistent with CDC guidelines and the DC Department of Health.

Location: Washington DC

Interview Process: Phone screening panel style interview final interview.

Website:

Opportunity Statement: We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement: Friendship Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply:Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting